Not desired automatic scrolling upon clicking on page

  • hectorbaiges

    (@hectorbaiges)


    3 years ago

    Hello, I have been assigned the maintenance of a web page and we have found an error in which, when clicking anywhere on the page, it automatically goes to the bottom.

    This error happens especially when no logged in users enter the page in chrome but not for all machines, for administrator users it does not happen.

    I have tried to replicate the error successfully on other machines by clearing the cookies but, with another person with the same steps didn’t have that error.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Zack Krida

    (@zackkrida)

    3 years ago

    Hi @hectorbaiges, as a non-logged-in user using Google Chrome on MacOS, I’m not having this issue. Do you personally experience the error, or was it reported by another user?

    It could be a problem with their specific computer or browser.

    Thread Starter hectorbaiges

    (@hectorbaiges)

    3 years ago

    It happened to some users. The only way I’ve found to replicate this error was when I deleted the cookies manually, but not with all machines. When I inspect the webpage elements, there isn’t any thing covering the whole page or anything to click on. It only happens once per load and when the logging modal opens up.

Viewing 2 replies - 1 through 2 (of 2 total)
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