Title: NOT CONNECTED after entering API Code
Last modified: August 21, 2016

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# NOT CONNECTED after entering API Code

 *  Resolved [babak_izadi](https://wordpress.org/support/users/babak_izadi/)
 * (@babak_izadi)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-connected-after-entering-api-code/)
 * Hi,
 * I’ve asked this question in 2 other topics but it still remained unsolved!
    I
   am receiving a NOT CONNECTED message after entering the API Code; I don’t have
   any special plugin on my website and also I have the copy of this website on 
   an another webhosting and everything works fine there! current hosting company
   told me that they have cURL SSL request enabled on their server and asked me 
   to give them the Port Number or URL to check the problem on the server!
 * Regards,
    Babak
 * [https://wordpress.org/plugins/mailchimp-for-wp/](https://wordpress.org/plugins/mailchimp-for-wp/)

Viewing 1 replies (of 1 total)

 *  Plugin Author [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * (@dvankooten)
 * [12 years, 3 months ago](https://wordpress.org/support/topic/not-connected-after-entering-api-code/#post-4597861)
 * Hi Babak,
 * This is most likely something in your webhost its firewall settings. It is impossible
   for me to tell what exactly. No open ports are required as the plugin is making
   a remote request to the MailChimp server, not the other way around.
 * The requests are made to the following URL.
 *     ```
       https://<dc>.api.mailchimp.com/2.0/
       ```
   
 * `<dc>` is the servername, `us1` to `us7` respectably.
 * Hope that helps your webhost fix the issue.

Viewing 1 replies (of 1 total)

The topic ‘NOT CONNECTED after entering API Code’ is closed to new replies.

 * ![](https://ps.w.org/mailchimp-for-wp/assets/icon-256x256.png?rev=1224577)
 * [MC4WP: Mailchimp for WordPress](https://wordpress.org/plugins/mailchimp-for-wp/)
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 * 1 reply
 * 2 participants
 * Last reply from: [Danny van Kooten](https://wordpress.org/support/users/dvankooten/)
 * Last activity: [12 years, 3 months ago](https://wordpress.org/support/topic/not-connected-after-entering-api-code/#post-4597861)
 * Status: resolved