Title: Not connected
Last modified: March 11, 2021

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# Not connected

 *  Resolved [smugglaren](https://wordpress.org/support/users/smugglaren/)
 * (@smugglaren)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/not-connected-8/)
 * Hi, We have a VPS server hosted by Miss Hosting.
    They have enabled support for
   phpregis on the server (php7.4) I have read a lot of explanations about how to
   get through this, but all of them are I have found is about my knowledge. It 
   is always something about installing something on a server. I thought that this
   was taking care of with the above fix from my service provider. The second part
   of this, if we get it to run, is to get the speed up for the community software
   that we are using (BuddyBoss). It looks like in the information below that most
   of the things for this part is “ignored”, like groups, forums feed etc. The whole
   thing about this installation is to get the speed up in these membership/community“
   talks,” thas is not suitable for page cache…
 * What should I do?
 * With hope for a solution.//Mikael
 * Status: Not connected
    Client: PhpRedis (v5.3.3) Drop-in: Valid Disabled: No 
   Ping: Connection Exception: Connection refused (RedisException) Errors: [ “Connection
   refused” ] PhpRedis: 5.3.3 Predis: Not loaded Credis: Not loaded PHP Version:
   7.4.16 Plugin Version: 2.0.17 Redis Version: Unknown Multisite: No Filesystem:
   Working Global Prefix: “wp7c_” Blog Prefix: “wp7c_” WP_REDIS_PREFIX: “nnnnnnnnnn”
   WP_CACHE_KEY_SALT: “nnnnnnnnnn” Global Groups: [ “blog-details”, “blog-id-cache”,“
   blog-lookup”, “global-posts”, “networks”, “rss”, “sites”, “site-details”, “site-
   lookup”, “site-options”, “site-transient”, “users”, “useremail”, “userlogins”,“
   usermeta”, “user_meta”, “userslugs”, “redis-cache” ] Ignored Groups: [ “counts”,“
   plugins”, “themes”, “blog-details”, “blog-id-cache”, “blog-lookup”, “global-posts”,“
   networks”, “rss”, “sites”, “site-details”, “site-lookup”, “site-options”, “site-
   transient”, “users”, “useremail”, “userlogins”, “usermeta”, “user_meta”, “userslugs”,“
   redis-cache”, “blog_meta”, “wordfence”, “wordfence-ls”, “bp”, “bp_last_activity”,“
   bp_member_type”, “bp_xprofile”, “bp_xprofile_data”, “bp_xprofile_fields”, “bp_xprofile_groups”,“
   xprofile_meta”, “bp_media”, “bp_media_albums”, “bp_document”, “bp_document_folder”,“
   document_meta”, “document_folder_meta”, “bp_notifications”, “notification_meta”,“
   bp_groups”, “bp_group_admins”, “bp_group_invite_count”, “group_meta”, “bp_groups_memberships”,“
   bp_groups_memberships_for_user”, “bp_activity”, “bp_activity_comments”, “activity_meta”,“
   bp_activity_follow”, “bp_messages”, “bp_messages_threads”, “bp_messages_unread_count”,“
   message_meta”, “bp_friends_requests”, “bp_friends_friendships”, “bp_friends_friendships_for_user”]
   Unflushable Groups: [] Drop-ins: [ “advanced-cache.php v by “, “Query Monitor
   Database Class v by “, “maintenance.php v by “, “Redis Object Cache Drop-In v2.0.17
   by Till Krüss” ]

Viewing 1 replies (of 1 total)

 *  Plugin Author [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * (@tillkruess)
 * [5 years, 1 month ago](https://wordpress.org/support/topic/not-connected-8/#post-14168308)
 * Hi! I’d suggest hiring a web developer to install Redis Server for you as well
   as setting up the plugin correctly.

Viewing 1 replies (of 1 total)

The topic ‘Not connected’ is closed to new replies.

 * ![](https://ps.w.org/redis-cache/assets/icon-256x256.gif?rev=2568513)
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 * 1 reply
 * 2 participants
 * Last reply from: [Till Krüss](https://wordpress.org/support/users/tillkruess/)
 * Last activity: [5 years, 1 month ago](https://wordpress.org/support/topic/not-connected-8/#post-14168308)
 * Status: resolved