Title: Not compatible with WPML?
Last modified: August 30, 2022

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# Not compatible with WPML?

 *  [lesi2000](https://wordpress.org/support/users/lesi2000/)
 * (@lesi2000)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/)
 * Hi
 * I created a single product template but i cannot translate it with WPML.
 * Please help.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fnot-compatible-with-wpml-35%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 10 replies - 1 through 10 (of 10 total)

 *  [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-15965563)
 * Hi [@lesi2000](https://wordpress.org/support/users/lesi2000/)
 * I appreciate you reaching out to us 🙂
 * We have thoroughly read your message as well as checked your website.
 * The translations seem to work correctly for all the dynamic content rendered 
   by WooLentor widgets.
 * Here is a screenshot for your convenience: _**[https://ibb.co/bsHqLxw](https://ibb.co/bsHqLxw)**_
 * If you want to translate the whole template, including the static content (_**
   [https://ibb.co/G7jQM7B](https://ibb.co/G7jQM7B)**_), we recommend creating another
   version of the same template for the language you prefer. You can do this using
   the WPML plugin.
 * Hopefully, it will solve the issue. However, if you encounter any trouble while
   doing so, there is nothing to be concerned about. We encourage you to contact
   us via our support website 👇
 * _**[https://woolentor.com/contact/](https://woolentor.com/contact/)**_
 * We’ll definitely assist you with this.
 * Kind regards,
    Tarek
 *  Thread Starter [lesi2000](https://wordpress.org/support/users/lesi2000/)
 * (@lesi2000)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-15965644)
 * Hi Terek!
 * Thank you for your answer and suuport!
 * Yes the static content is the one that i am truing to make multilingual. Usually
   on the other plugns i see (+) icon for other languages. (see pic second pic in
   the link below)
    In your plugin i dont see any button or text how to navigate
   WPML that this template is for the bulgarian language, and the other template
   is for english langugage. When i edit the Single product page, the edits appear
   in both languages – on the bulgarian and on the english product page. I tried
   also to edit the PO files but the strings in the elemntor elements do not apperar
   anywhere.
 * > [View post on imgur.com](https://imgur.com/a/SpkOto4)
 * Please tell me if i am missing something
 * Thanks again!
    -  This reply was modified 3 years, 8 months ago by [lesi2000](https://wordpress.org/support/users/lesi2000/).
 *  [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-15968983)
 * Hi [@lesi2000](https://wordpress.org/support/users/lesi2000/)
 * The pleasure was all mine.
 * I think it’s happening because the option to generate templates is not enabled/
   supported in WPML settings. Could you please add support for the templates? Afterward,
   you should be able to find a (+) button to create other versions of the same 
   template.
 * Hope it helps!
 * Best regards,
    Tarek
 *  Thread Starter [lesi2000](https://wordpress.org/support/users/lesi2000/)
 * (@lesi2000)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-15969111)
 * Thank yo
 *  WPML recognised the strings, and i tranlsated them all.
    I have the buttons (
   +) but unfortunatellt the static content on my pge doesnt change at all (i have
   a few elementor blocks under the product description).
 * I have the following errors:
 *     ```
       Uncaught Error: Call to undefined function woolentorBlocks_get_option() in [Path] 
        /class.template_cpt.php:124 Stack trace: #0 
   
       [Path] /template.php(1401): Woolentor_Template_CPT->container_width_field(Object(WP_Post), Array) #1 
   
       [Path] /edit-form-advanced.php(681): do_meta_boxes(Object(WP_Screen), 'side', Object(WP_Post)) #2 
   
       [Path] /post.php(206): require('[Specific Path] ...') #3 {main} thrown in [Path] /class.template_cpt.php on line 124
       ```
   
 * Thanks for your help!
    -  This reply was modified 3 years, 8 months ago by [lesi2000](https://wordpress.org/support/users/lesi2000/).
    -  This reply was modified 3 years, 8 months ago by [lesi2000](https://wordpress.org/support/users/lesi2000/).
 *  [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-15970252)
 * You are very welcome. Thanks for the update.
 * We are sorry to hear about the trouble you have encountered. Don’t worry, we’ll
   investigate our plugin again to determine what exactly is causing these errors.
 * Your patience and cooperation will be greatly appreciated during this time.
 * Best regards,
    Tarek
 *  Thread Starter [lesi2000](https://wordpress.org/support/users/lesi2000/)
 * (@lesi2000)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-16000750)
 * Hi Terek
 * Its been almost two weeks, and i have no update from you.Is there any progress?
 * Thanks!
    -  This reply was modified 3 years, 8 months ago by [lesi2000](https://wordpress.org/support/users/lesi2000/).
 *  [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-16008166)
 * Hi [@lesi2000](https://wordpress.org/support/users/lesi2000/)
 * We sincerely apologize for not getting back to you earlier 🙏
 * The thing is:
 * Our team has investigated the plugin multiple times, but we did not find the 
   issue you mentioned above.
 * Would you be so kind as to elaborate on when exactly you are facing the issue?
   😊
 * I think it would help us understand the issue better.
 * Looking forward to your kind response.
 * Sincerely,
    Tarek
 *  Thread Starter [lesi2000](https://wordpress.org/support/users/lesi2000/)
 * (@lesi2000)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-16008283)
 * Hi Terek
 * Of course i will eleborate.
 * As far as i know you have a credentials to get into the site dashboard. there
   you can see that ive tranlsted all strings to bulgarian (BG is my second language,
   EN is my first).
    When i open the EN page, its all good. But when i switch the
   language to BG, the static content stays in EN (eventhough i translated it). 
   Further more the entire product page stays with boxed design, and when i edit
   it with elementor it is wide. So there is another problem. (I didnt mentioned
   it before, because i wanted to make a separate ticket for this, but i guess the
   two issues may be connected somehow) here is a link with photos. [https://imgur.com/a/tzpHsVH](https://imgur.com/a/tzpHsVH)
 * Thanks for your support and i am waiting for your reply.
 *  Thread Starter [lesi2000](https://wordpress.org/support/users/lesi2000/)
 * (@lesi2000)
 * [3 years, 8 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-16008525)
 * Hi Terek
 * New update! it looks like i needed to manually tranlate the entire template number
   so the tranlsations can appear. everything is alright now with the multilingial
   versions.
 * However, the problem with the boxed content appears again. Please check it out.
   If you need other info, i am here.
 *  [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * (@tarekht)
 * [3 years, 6 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-16196091)
 * Hi [@lesi2000](https://wordpress.org/support/users/lesi2000/)
 * Sorry for the delayed response.
 * We are excited to inform you that in the most recent update of WooLentor, we 
   have made our plugin fully compatible with WPML.
 * **About the boxed content:**
 * Could you please create a ticket on our support website?
 * _**[https://woolentor.com/contact/](https://woolentor.com/contact/)**_
 * I will greatly appreciate it 🙂
 * Sincere regards,
    Tarek

Viewing 10 replies - 1 through 10 (of 10 total)

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 * 10 replies
 * 2 participants
 * Last reply from: [Tarek Aziz](https://wordpress.org/support/users/tarekht/)
 * Last activity: [3 years, 6 months ago](https://wordpress.org/support/topic/not-compatible-with-wpml-35/#post-16196091)
 * Status: not resolved