Not compatible with thrive themes

  • Resolved beautifultothecore

    (@beautifultothecore)


    5 years, 11 months ago

    The tech guy at Thrive Themes said this social media icons plugin isn’t compatible with the thrive leads or pop up ads I am trying to do. Here’s what he said “Upon my investigation, I have found that the Social Media and Share Icons
    (Ultimate Social Media) plugin is the one causing the error.
    After disabling the Social Media and Share Icons (Ultimate Social Media)
    plugin, the forms were properly displayed on your website
    pages.
    I have enabled the Social Media and Share Icons (Ultimate Social Media)
    plugin again for you to check on your end.
    All Thrive Themes products are built according to the WordPress Codex and
    are compatible working with other themes or plugins that are made with these
    standards. Hence, I suggest contacting the developers of Social Media and
    Share Icons (Ultimate Social Media) plugin and also have them look at the
    issue.”

    Is there anything I can change on your plugin to make it more compatible? I like it so I don’t want to have to delete it.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author socialdude

    (@socialdude)

    5 years, 11 months ago

    Thanks for reaching out.

    We say the same – we developed it to avoid conflicts 🙂

    We can deep-dive into this, but getting at the bottom of this may take some time. Proposal: you get this plugin https://www.ultimatelysocial.com/usm-premium/ (which has many other fancy features also) and we investigate. If we cannot manage to resolve the conflict, you’ll get a full refund. Does that sound fair to you?

Viewing 1 replies (of 1 total)
  • The topic ‘Not compatible with thrive themes’ is closed to new replies.