Support » Plugin: Kadence WooCommerce Email Designer » Not compatible with Outlook yet

  • Exo

    (@richardshea)


    Are there any plans in making the emails work better in Outlook (Office 365)?

    I realise this might be a tall order since it can render differently to that of Chrome.
    But right now the emails look quite different to the customizer and in Gmail etc.

    Also, I’ve registered for fluid templates, but your site is not sending out a link as promised, can you PM the link as I assume you have mail issues (I’ve registered twice now, still nothing in 24hrs).

    Otherwise it’s an awesome plugin and replaces a paid version I’d been using for years, it’s just not as good on Outlook which is of course the worlds most popular email client.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hey,
    Sorry to hear you didn’t get the template download. I’m not seeing any errors but I”m going to check in and see what might be happening with the send. There is no PM here on WordPress.org so you would need to message us on our site.

    Can you send me what you are seeing on outlook? I’ve run tests on all the major email clients for the built-in template options and they come across without issue.

    Ben

    Thread Starter Exo

    (@richardshea)

    Thanks Ben,
    For most of the week your site would not send emails out, I tried again 2 days ago and finally I got an email, so that’s working again.

    I’ll send you a message via your site with details as I’m very aware Outlook can’t do floats for example, but your template for meta data on Woo isn’t taken into account so it’s a mess on Outlook. And the double borders again something only appearing on Outlook.

    I’m already using it on a live site, but finding a solution for Outlook I think worthwhile as it’s the most used email client.

    Thanks again – great plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Not compatible with Outlook yet’ is closed to new replies.