Support » Plugin: Popup Maker - Popup Forms, Opt-ins & More » Not compatible with Contact Form 7

  • Resolved villagepeople2020

    (@villagepeople2020)


    Have posted in Contact Form 7 support too…

    Previous to upgrade, filling in the form (at the address shown) and submitting would send an email then show a Popup Maker popup.

    After upgrade, it is no longer showing the popup (email is still sent).

    Previewing the popup shows it works correctly but is not being triggered to show on form submission.

    Latest version which works is v5.1.9.

    Re-upgrading to v5.2.0 breaks the integration.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Bel Imperial

    (@belimperial)

    Hey @villagepeople2020 – thanks for reaching out!

    I have checked the form and the submit button for the Contact Form 7. The popup is missing the extra selector. Checking the send button it is has a wpcf7-submit.

    I would suggest updating the popup trigger – click open and add .wpcf7-submit. This will trigger the popup to display after selecting the send button.

    If you have any other questions, you can reach us back.

    Thanks!

    I’ve been having this same problem with a secondary popup not coming up after updating to CF7 5.2. When I add a popup trigger as described to the popup that is supposed to come up after the form is filled, it prevents Contact Form 7 from sending emails from all contact forms on the site and brings up the popup instead.

    Plugin Author Daniel Iser

    (@danieliser)

    @hmmclark, @villagepeople2020 – This should have been resolved with recent updates. CF7 changed their JS events suddenly which broke the connection.

    Hope that helps. If your issue is resolved please take a moment to rate and review the plugin or support.

    If you still need help please message us directly at https://wppopupmaker.com/support/.

Viewing 3 replies - 1 through 3 (of 3 total)
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