Not Collecting Images

  • Resolved jasonb4u2

    (@jasonb4u2)


    6 years, 7 months ago

    Yr new update isnt collecting images, therefore when extracting theres nothing there, no images

    Needs fixing ASAP

Viewing 5 replies - 1 through 5 (of 5 total)
  • Cory Lamle

    (@corylamleorg)

    6 years, 7 months ago

    Hey @jasonb4u2,

    We haven’t had any reports of missing images or image problems from other users and none of our unit test show any issues. It maybe something specific to your setup.

    If you want to submit a support ticket for this issue I can have a closer look at your setup. Please provide a link to this thread when submitting the ticket.

    Thanks~

    Thread Starter jasonb4u2

    (@jasonb4u2)

    6 years, 7 months ago

    I guess what I mean is 1.1.14 works flawlessly

    Maybe what I mean is since updates in last few months maybe 6 months the plugin isnt re-attaching images back into their locations. . I cant remember if it was after 2.20 or a few before hand, wasnt putting image locations back where they came from, they arent in place. They are in the zip archive but not being put back

    Cory Lamle

    (@corylamleorg)

    6 years, 7 months ago

    Hey Jason,

    I think I know what you’re talking about! If you can give the developer version a try it may have the updates for your issue. The very latest version (1.2.23) can be found by following these instructions:

    > Download Developer Version
    > Uninstall your current version and install this one.

    Let me know if this solves your issue~

    Thanks

    Thread Starter jasonb4u2

    (@jasonb4u2)

    6 years, 7 months ago

    Can you tells me the differences in it please ?, Theres nowhere to read up on it

    Cory Lamle

    (@corylamleorg)

    6 years, 7 months ago

    Here is the changelog:

    https://snapcreek.com/duplicator/docs/changelog/?lite=1

Viewing 5 replies - 1 through 5 (of 5 total)
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