Support » Plugin: Contact Form 7 - PayPal & Stripe Add-on » Not Collecting Form Data

  • Resolved jcohenlv

    (@jcohenlv)


    I have installed this plugin and when using the form it only collects some of the data. I need to be able to collect all fields as we are using it to process orders. It re-directs up to Paypal just fine to process the payment but when we look in Paypal and Stripe Payments at the actual orders the only information being collected is the amount, the gateway,and the mode. The transaction ID is also blank. Not sure what we are doing wrong. Any help would be greatly appreciated.

    This is how the Form is set up:

    <center><b>Jeff Duncan JD Star Signature Pickup Order Form</b></center>
    
    <label>First Name:(required)
    [text* First Name "FirstName"]</label>
    
    <label>Last Name:(required)
    [text* Last Name "LastName"]</label>
    
    <label>Address:(required)
    [text* Address "Address"]</label>
    <label>Address 2:
    [text Address 2 "Address2"]</label>
    
    <label>City(required)
    [text* City "City"]</label>
    
    <label>State:(required)
    [text* State "State"]</label>
    
    <label>Zip:(required)
    [text* Zip Code "ZipCode"]</label>
    
    <label>Phone:(In case we have questions about your order)(required)
    [tel* Telephone]</label>
    
    <label>Email:(required)
    [email* Email Address "Email Address"]</label>
    
    <b>PICKUP OPTIONS</B>
    
    <label>Pickup Spacing:(required)
    [select* PickupType "Standard Spaced" "F-Spaced"]</label>
    
    [select menu-222 "All Payments Processed Via Paypal"]
    [submit "Confirm Order and Pay"]
    • This topic was modified 3 years, 1 month ago by jcohenlv.
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