• youngeshi

    (@youngeshi)


    This product is not bad, it needs some improvements in order to be easy to use, no documentation so far, it is strange

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  • Plugin Author WP Lab

    (@wp-lab)

    Thank you for your feedback, @youngeshi.

    If you could tell me more about the improvements that would make WP-Lister easier to use, I would gladly hear your suggestions. WP-Lister for eBay already has a setup assistant which should guide you through the initial setup procedure, but I’m sure there is always room for improvement.

    What I don’t understand though is why you would say there is “no documentation so far”, when there is both an extensive manual on https://www.wplab.com/plugins/wp-lister/documentation/ – explaining every feature and option from first time setup over profile creation to the process of listing items on eBay – as well as a searchable knowledge base with answers to over a hundred FAQs at https://docs.wplab.com/.

    I suppose you could blame some of those docs to be complicated or outdated, but to say they don’t exist at all makes me wonder where exactly you were looking for documentation.

    There might not be much actual documentation within WP-Lister itself, but even in the plugin you will find a “Tutorial” page in the main menu, with a brief explanation on listing items to eBay, as well as links to the pages above and more. So even if you never left WordPress and WP-Lister, you should have found both the manual / documentation as well as the knowledge base / FAQ.

    That’s why I’d really like to hear how we could possibly improve the documentation on WP-Lister for eBay.

    Or could it be possible that you were talking about the Amazon version? That I could understand, we released version 1.0 only recently and there is still a lot of work to do regarding documentation, there is no setup assistant yet (didn’t exist in 1.0 of the ebay version either), no screencasts yet, and it’s generally even more complex, especially at first. So maybe you posted your review under the wrong plugin?

    Let me know, I’m here to help.

    kind regards,
    Matt

Viewing 1 replies (of 1 total)
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