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[Resolved] Not backing up every day

  • I’ve been using the free version for a while but I’ve just checked my S3 Amazon account this morning and it’s not backing up my site every day. I checked wordpress again and it is set to daily. I’ve had a look at the documentation and it mentioned about backups might happen later if there are no visitors to the site?

    Any help you can give would be appreciated. Thanks in advance.

    https://wordpress.org/plugins/updraftplus/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author David Anderson

    @davidanderson

    Hi,

    If you go to the tab in the UpdraftPlus settings page that shows your existing backups, then which days is it showing backups for? Some, none, or all?

    David

    Under settings its showing daily, and retain 5 backups. Over the past week it has backed up:

    Friday 8th August
    Saturday 9th August
    Tuesday 12th August
    Wednesday 13th August
    Friday 15th August

    So it is backing up but just not daily. I’m using Amazon.

    Hope that gives you the information you need but let me know if you need me to clarify anything.

    Plugin Author David Anderson

    @davidanderson

    Hi,

    OK, that’s helpful. Next: if you use FTP to go into wp-content/updraft, there should be a number of log files there. If you read the first two lines of each (to see the date), then are there any from the missing days?

    David

    Hi David

    I’ve just had a look using FTP and there are text files for the dates that it hasn’t backed up to Amazon (10, 11, 14). There are also a some zip files for these dates although there are only a couple for each date and not the usual 5 that are created.

    Let me know if you need me to provide any more information.

    Regards,
    Helen

    Plugin Author David Anderson

    @davidanderson

    Hi Helen,

    Please can you post one or two of the log files from dates with no backup at http://pastebin.com, and then paste the pastebin links here so that I can read them?

    Best wishes,
    David

    Thanks David, I’ve now pasted four separate text files which can be found here: http://pastebin.com/0MtyxApP

    Best wishes
    Helen

    Plugin Author David Anderson

    @davidanderson

    Hi,

    Sorry to overlook this for so long.

    I suspect that some other scheduled task in the WordPress scheduled tasks list is interfering. Try re-saving your UpdraftPlus settings, and this will cause the time of the daily backup to be changed to a new one (5 mins in the future – though may not happen until the next day if today’s has already happened). Then that may avoid the conflict.

    Best wishes,
    David

    Hi David,

    No problem, and thank you for your suggestion. I’ll keep a note of this.

    Funnily enough after my last post on here it started working OK again!

    Best wishes,
    Helen

Viewing 8 replies - 1 through 8 (of 8 total)
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