• Resolved mrzpro

    (@mrzpro)


    Hi all, it’s really strange but I can not access admin area. I renamed my login page and now when I try to log in it gives me a not available error.
    What can I do to log in normally?

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, try the following.

    – FTP the .htaccess file from your site to your computer and edit and remove all the code between and including the following tags: Make sure you upload the .htaccess file back into the same location you downloaded the file from via FTP.

    # BEGIN All In One WP Security
    # END All In One WP Security

    Let me know if the above helps you.

    Regards

    Thread Starter mrzpro

    (@mrzpro)

    Hi,
    I did exactly what you said but the problem remains, not available at all!

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, you might have to reset the plugin and start from scratch. Please check the following documentation.

    https://mbrsolution.com/wordpress/how-to-reset-aiowps-plugin.php

    Let me know if the above helps you.

    Thank you

    Thread Starter mrzpro

    (@mrzpro)

    Unfortunately, after uninstalling and reinstalling the plugin the problem persists and access to the admin area remains unavailable

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Looks like you will have to totally remove the plugin altogether and start from scratch. Carry out the following steps.

    https://mbrsolution.com/wordpress/remove-all-in-one-wp-security-database-tables.php

    Let me know if the above helps you.

    Thank you

    Hi

    I have the same issue, but I haven’t enabled the rename login page. once I logged out from the site, I entered my previous password three times and my IP got blocked. Then I deactivated the plugin and whitelisted my IP and logged out. But this time, I’m getting “403 Error. Forbidden”

    And also I couldn’t reset my password, when I entered my email it says, my email is not linked with the site!

    • This reply was modified 4 years, 7 months ago by muhanthis.
    • This reply was modified 4 years, 7 months ago by muhanthis.
    • This reply was modified 4 years, 7 months ago by muhanthis.
    Plugin Contributor mbrsolution

    (@mbrsolution)

    @muhanthis, can you start a new support thread.

    Thank you

    Thread Starter mrzpro

    (@mrzpro)

    Hi,
    As recommended I started from scratch but now instead of the unavailable message I get a 404 error

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, there might be a conflict somewhere in your site. Can you disable all other plugins and carry out a test. Also did you remove aiowps tables from your database before you installed a new copy and activated the plugin?

    Thank you

    Thread Starter mrzpro

    (@mrzpro)

    I deleted the plugin and all the tables from the database as per your procedure. I reinstalled the plugin from scratch and, even with all plugins disabled, it still doesn’t allow access, sending a 404 error

    Plugin Contributor mbrsolution

    (@mbrsolution)

    Hi, just out of curiosity. Are you enabling the Rename Login Page Brute Force feature? If you are, what are you typing on the browser address bar when trying to log in?

    Thank you

    • This reply was modified 4 years, 7 months ago by mbrsolution.
    Thread Starter mrzpro

    (@mrzpro)

    Yes I did.
    To access to back office I type the assigned name instead of wp-admin

    Plugin Contributor mbrsolution

    (@mbrsolution)

    What type of server is your site hosted in?

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Not Available – unable to access the admin area’ is closed to new replies.