Support » Plugin: Eventbrite API » not authorising app

  • Resolved msbrownslounge

    (@msbrownslounge)


    Having a similar problem to a few I am reading here.

    I have followed the process correctly *mulitiple times* – removed the plugins and app and started again (over and over again!) from clean installs – yet every time when at the stage of attempting to make the connection and authorisation with eventbrite, I get sent to a login page (regardless of whether or not I am already logged in) and then get sent to create event.

    I can never complete making the connection from the app to eventbrite and at a loss…seems a few others here have had this problem too – my domain ends in .net.au

    Appreciate any solution for this

    thanks 🙂

    https://wordpress.org/plugins/eventbrite-api/

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Author Automattic

    (@automattic)

    Hi,

    Yes, this is a known issue at Eventbrite, which they are actively working on: domains that end in other than .com are not being properly redirected. We’ll let you know when they update us with a fix.

    Plugin Author Automattic

    (@automattic)

    Hello,

    Eventbrite have let us know that this should all be sorted out now; can you give it a try again?

    Plugin Author Automattic

    (@automattic)

    Hello, have you had any luck with this?

    Hello,

    Yes, I tested it out just after eventbrite released the fix.

    I was able to connect and display the events – however when displaying on my test event page they were showing as not yet published.

    Plus I was having issues with integration to my theme. I had to come up with a different approach as I needed the events live on the site and didn’t have the time – however I’d like to use this, so will give it another go and let you know.

    I got the same problem with an .qc.ca website and eventbrite.ca

    Plugin Author Automattic

    (@automattic)

    HI jltrussart, please start your own thread. Thanks!

    Plugin Author Automattic

    (@automattic)

    I was able to connect and display the events – however when displaying on my test event page they were showing as not yet published.

    We’re working on a theory for this, will let you know when I have an update.

    Thanks! That’s very appreciate.

    Plugin Author Automattic

    (@automattic)

    Hi, still looking into this.

    Plugin Author Automattic

    (@automattic)

    Hi msbrownslounge,

    Are you still seeing this issue? We haven’t been able to replicate, but know that some other users have had the same problem: it comes from the event IDs all being set the same, so the plugin is trying to get info from the wrong event, resulting in that error message.

    Some have had it go away on its own, which is only more confusing. Just wondering what your own situation is. Feel free to drop us a link to the problem page, too, so we can take a look.

    Hi
    Yes still getting the same issue – I just ran through the process again and there it is!

    you can access the page I am testing it on here
    http://lismoreartspace.net.au/art-space-calendar/

    would be so great to have this one resolved (cmon eventbrite!?)
    as having this function would be wonderful 😉

    best and thank you!
    msbrownslounge

Viewing 11 replies - 1 through 11 (of 11 total)
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