Support » Plugin: SG Optimizer » not as good the rest of Siteground

  • It worked for a while, did not cause issues with other plugins, but the site acceleration is not the greatest either.

    Some weeks ago the PDF Woocommerce Catalog plugin I am using started putting out totally scrambled PDFs, and it took me a while to find out SG Optimizer causing the issue.

    They said they would investigate, but for now, I must deactivate the plugin, and install a different caching service, in order to offer my customers and visitors an up-to-date product catalogue.

Viewing 1 replies (of 1 total)
  • Plugin Author Hristo Pandjarov

    (@hristo-sg)

    SiteGround Representative

    Hey,

    We found out what was causing the issue, the PDF generation tool was actually going through an HTML page so the minification was scrambling it. We will release an update that fixes this problem for good with additional exclude option for other similar plugins. Meanwhile, we’ve patched your particular SG Optimizer installation so you can simply activate it and it will work without messing with your PDFs. Note, that if you delete the plugin and re-install it again, you will lose the custom code and the problem will reappear.

Viewing 1 replies (of 1 total)
  • The topic ‘not as good the rest of Siteground’ is closed to new replies.