Support » Plugin: PayPal for WooCommerce » Not appearing in checkout setting

  • Hi,

    I recently upgraded to the latest version. Somehow it is no longer appeared in my checkout setting. I can still see the plugin in Dashboard > Settings > Paypal for Woocommerce, but when i click Paypal Express, it brings me to empty page.

    Should I delete it and do fresh installation?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor angelleye

    (@angelleye)

    An empty page..?? Do you mean a blank white page? If that’s the case then there is some sort of a PHP error happening, but it’s not being displayed because of your server/site configuration.

    Can you enable WP_DEBUG in your config file, or find the PHP error log on your server so we can see the actual error?

    Thread Starter dorawan89

    (@dorawan89)

    Hi, I am sorry for describing it wrongly.

    There is no PHP error happening. What happen is that albeit the plugin has been activated, it does not appear in the Checkout section at Woocommerce Setting.

    Please refer photo:

    screenshot

    (just in case the photo didn’t load: screenshot )
    Note that the plugin is active. I have not installed any new plugins, or updated anything. The plugins seem to be disappeared after I upgraded it.

    • This reply was modified 5 years, 12 months ago by dorawan89.
    Plugin Contributor angelleye

    (@angelleye)

    Can you please provide the system status report that WooCommerce gives you under WooCommerce -> System Status in the WP admin panel?

    Thread Starter dorawan89

    (@dorawan89)

    Hi,

    Sorry for the late reply. The report is below:

    
    ### WordPress Environment ###
    
    Home URL: http://produk.aishahkassim.com
    Site URL: http://produk.aishahkassim.com
    WC Version: 2.4.12
    Log Directory Writable: ✔  /home/becausey/public_html/produk/wp-content/uploads/wc-logs/
    WP Version: 4.4.7
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 5.6.25
    PHP Post Max Size: 8 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: ✔
    MySQL Version: 5.6.34
    Max Upload Size: 8 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✕ Your server does not have the SOAP Client class enabled - some gateway plugins which use SOAP may not work as expected.
    DOMDocument: ✔
    GZip: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.4.12
    : 
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    
    ### Active Plugins (8) ###
    
    Add Categories to Pages.: by a.ankit – 1.0
    Billplz for WooCommerce: by Wanzul Hosting Enterprise – 3.9
    Duplicate Post: by Enrico Battocchi – 2.6
    Homepage Control: by WooThemes – 2.0.1
    Simple Custom CSS: by John Regan
    Danny Van Kooten – 3.3
    
    Woo Checkout Field Editor Pro: by ThemeHiGH – 1.0.9
    WooCommerce Fixed Quantity: by Habibillah – 1.1.4
    WooCommerce: by WooThemes – 2.4.12
    
    ### Settings ###
    
    Force SSL: –
    Currency: MYR (RM)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    
    ### API ###
    
    API Enabled: ✔
    API Version: 3.0.0
    
    ### WC Pages ###
    
    Shop Base: #5 - /shop/
    Cart: #6 - /cart/
    Checkout: #7 - /checkout/
    My Account: #8 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: Storefront Child Theme
    Version: 1.0.0
    Author URL: http://stuartduff.com
    Child Theme: ✔
    Parent Theme Name: Storefront
    Parent Theme Version: 1.6.1
    Parent Theme Author URL: http://www.woothemes.com
    WooCommerce Support: ✔
    
    ### Templates ###
    
    Overrides: storefront/woocommerce/emails/admin-cancelled-order.php
    storefront/woocommerce/emails/admin-new-order.php
    storefront/woocommerce/emails/customer-completed-order.php
    storefront/woocommerce/emails/customer-invoice.php
    storefront/woocommerce/emails/customer-new-account.php
    storefront/woocommerce/emails/customer-note.php
    storefront/woocommerce/emails/customer-processing-order.php
    storefront/woocommerce/emails/customer-refunded-order.php
    storefront/woocommerce/emails/customer-reset-password.php
    storefront/woocommerce/emails/email-addresses.php
    storefront/woocommerce/emails/email-footer.php
    storefront/woocommerce/emails/email-header.php
    storefront/woocommerce/emails/email-order-items.php
    storefront/woocommerce/emails/email-styles.php
    storefront/woocommerce/emails/plain/admin-cancelled-order.php
    storefront/woocommerce/emails/plain/admin-new-order.php
    storefront/woocommerce/emails/plain/customer-completed-order.php
    storefront/woocommerce/emails/plain/customer-invoice.php
    storefront/woocommerce/emails/plain/customer-new-account.php
    storefront/woocommerce/emails/plain/customer-note.php
    storefront/woocommerce/emails/plain/customer-processing-order.php
    storefront/woocommerce/emails/plain/customer-refunded-order.php
    storefront/woocommerce/emails/plain/customer-reset-password.php
    storefront/woocommerce/emails/plain/email-addresses.php
    storefront/woocommerce/emails/plain/email-order-items.php
    
    
    Plugin Contributor angelleye

    (@angelleye)

    Make sure you run backups of the site files and database before you update just in case you need to revert back. Always a good habit to get into! 🙂

Viewing 5 replies - 1 through 5 (of 5 total)
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