We have a few environments in CU but when trying to add this plugin i only see the first created (and an old version). When checking in Postman I do see all the environments and space on the creates key.
Is there a way to add the other environments so we can keep everything clean?
When configuring the plugin, you should see all Workspaces under the Choose an existing Workspace option.
If you want to create a new Workspace directly through the plugin, you can use the Create a new working environment option. However, please note that if you create a Workspace this way, it will not appear in the Choose an existing Workspace option immediately.
To make it visible there, you need to remove the current configuration using the trash bin icon. Once you do this, the new Workspace will be available under Choose an existing Workspace, allowing you to configure it from there.
If you have any further questions, feel free to reach out!
After entering the personal API token and Client name i do see the options to create new one, but then it just jumps back unchecked to the default screen (space doesnt get created). When choosing: Choose an existing Workspace I only see the old Clickup environment we original made but not our paid one we are currently using.
I have 3 clickups under my own account where I am the owner/admin.
Are you using the correct API Token for your account? Please ensure that the token is generated from the same account that has access to your paid ClickUp environment.
Manually Create the Workspace – If creating a new workspace through the plugin doesn’t work, try creating it directly in ClickUp and then check if it appears under Choose an existing Workspace.
If the issue persists, please provide:
A screenshot or error message (if any) when creating the workspace
Plugin version: 1.2.7 (downloaded from here) After activating: go to settings, enter personal API token, Client name i did enter the click up company name.
After clicking save i see 2 extra options, first i tried to click on Create a new working environment.
After this i dont get any error but it jumps back to unchecked
When going for Choose an existing Workspace i do see a few workspaces but they are from the old click up.
The 3 clickups i am owner of:
I only see the ones in Content PowerHouseOLD and not the newer one Content PowerHouse
In your ClickUp profile, do you see the newly created workspace? I followed the exact steps you described, and in my case, all workspaces appear correctly in my ClickUp profile.
Could it be that there is some confusion when trying to create a main workspace through the plugin? The plugin creates new spaces, not a main workspace.
I believe I may have identified the issue if this is the case. I will work on a fix in the coming days and release a new version that should resolve this problem.
Thank you for your patience, and I appreciate your feedback!
Old workspace which is only there for a short time (the old first workspace). Workspace from company B New worksspace
When connecting through the plugin i want it to be able to pick the new workspace but only (to make a new space here) but it doesnt get created (I assume due limits as free version its on the max) but I cant pick the other workspaces either.
I dont know if its possible but for cases like this it would be handly that your able to select the workspace first before creating the space?
I could connect it now but when entering ticket i see the xml script.
{“id”:”86988xy5w”,”custom_id”:null,”custom_item_id”:0,”name”:”test 6″ , etc I also dont see the tickets that i opened in a list like the example screenshot.
Perfect! seems to work now. The only thing left for me now is to figure out if different clients can work with this or if its only for 1 user. (use it as a sort of ticketing system)
You can definitely use it for multiple clients. To set it up, you can organize them into different folders or lists for each individual site, and then create a separate client name for each. This way, they can submit tasks to you, and you’ll be able to view them in your ClickUp. The configuration is flexible, so you can customize it as you see fit.
Just keep in mind, if users don’t have admin rights, they won’t be able to access the settings page.
I hope the plugin proves helpful for you. If you like it, I’d really appreciate it if you could leave a review or support me in any way.
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