Not all products showing in category filter

Resolved petebm
(@petebm)

2 years, 3 months ago

Hi
My apologies if this has already been answered – I’ve looked through many pages of questions . . .

Using the WOOF filter to find categories only returns some of the products in that category. For example, the link is to the Bearings category – there should be 30 results, but it’s only showing 9; if you search for SKU 6205, that then appears, showing Bearings as its category, but it doesn’t appear in the category filter. I cannot find anything in common with the products that don’t appear, and it happens with all categories, so I’m at a loss as to why it’s happening.

Any suggestions, please?
Thank you
Pete

The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support mediawebster
(@mediawebster)

2 years, 3 months ago

Hello Pete

It does not depend on this filter. I checked – you have only 9 products in this category – https://test.therileyrmcentre.co.uk/product-category/bearings/

Thread Starter petebm
(@petebm)

2 years, 3 months ago

Hi there

Many thanks for your reply. My problem is that there aren’t only 9 products – there are 30, as in this screenshot, or an exported spreadsheet (https://imgur.com/O4sSN2d). If you use the SKU search for the example I gave of a missing one, 6205, you can see that the category is shown as Bearings – yet it doesn’t show up in the category search.

Thanks
Pete

Plugin Support mediawebster
(@mediawebster)

2 years, 3 months ago

Hello Pete

Check the visibility of these products.

Drop me exact link to this product(6205)

You can disable my plugin and check the categories page – https://test.therileyrmcentre.co.uk/product-category/bearings/

Thread Starter petebm
(@petebm)

2 years, 3 months ago

Yup – it’s set to ‘visible’

The product link is https://test.therileyrmcentre.co.uk/shop/bearings/6205-rma-early-torque-tube-trunnion-bearing-h12-61/

However, when I did as you suggested & deactivated your plugin and went to the categories page – there were only 9, as your plugin had showed. Yet looking at the Categories page in WooCommerce/Products, as my screenshot above, I’m seeing 30, as in the export.

I realise this means this is presumably not your problem, but I’d appreciate any thoughts you might have on how there can be this discrepancy!

Thanks again

Plugin Support mediawebster
(@mediawebster)

2 years, 3 months ago

Hello

Try to go to the product editing page and just click the “Update” button

Thread Starter petebm
(@petebm)

2 years, 3 months ago

Nope – still no joy, I’m afraid.

I probably should be posting this in the WooCommerce forum . . .

Thanks – & if you think of anything else, feel free to say!

Pete

Plugin Support mediawebster
(@mediawebster)

2 years, 3 months ago

Hello Pete

Ok! Welcome;)

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Not all products showing in category filter’ is closed to new replies.

Views