not all products being displayed. last one on a page sometimes missing

Resolved brucemacg
(@brucemacg)

2 years, 5 months ago

not all products being displayed on my Product category archive page. This occurs sometimes… Always the last product on Page 1 of product archives..?

For instance look at
https://www.watersportswarehouse.co.za/product-category/surf-gear/impact-vests-life-jackets/
. last one on a page sometimes missing

Other pages are perfect. e.g.
https://www.watersportswarehouse.co.za/product-category/inflatable-boat-tube/tubes/

cheers, Bruce

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

(@fevered)

Hey there!

Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

Thread Starter

brucemacg

(@brucemacg)

2 years, 5 months ago


### WordPress Environment ###

WordPress address (URL): https://www.watersportswarehouse.co.za
Site address (URL): https://www.watersportswarehouse.co.za
WC Version: 5.7.1
REST API Version: ✔ 5.7.1
WC Blocks Version: ✔ 5.7.2
Action Scheduler Version: ✔ 3.3.0
WC Admin Version: ✔ 2.6.5
Log Directory Writable: ✔
WP Version: 5.8.1
WP Multisite: –
WP Memory Limit: 3 GB
WP Debug Mode: –
WP Cron: ✔
Language: en_ZA
External object cache: –

### Server Environment ###

Server Info: LiteSpeed
PHP Version: 7.4.16
PHP Post Max Size: 2 GB
PHP Time Limit: 1800
PHP Max Input Vars: 20000
cURL Version: 7.29.0
NSS/3.44

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.23-MariaDB-cll-lve
Max Upload Size: 2 GB
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
GZip: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

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WooCommerce Product Filter by WooBeWoo: by WooBeWoo – 1.5.8
Variation Swatches for WooCommerce - Pro: by Emran Ahmed – 1.1.18
Variation Swatches for WooCommerce: by Emran Ahmed – 1.1.19
WooCommerce PayFast Gateway: by WooCommerce – 1.4.19
Woocommerce upcoming Products: by Mohaiminul Islam – 1.5.9.2
WooCommerce: by Automattic – 5.7.1 (update to version 5.8.0 is available)
Woo Product Filter PRO: by WooBeWoo – 1.5.5
Wordfence Security: by Wordfence – 7.5.6
WP File Manager: by mndpsingh287 – 7.1.2
WP Reset: by WebFactory Ltd – 1.93
WP Rollback: by Impress.org – 1.7.1

### Inactive Plugins (7) ###

DoLogin Security: by WPDO – 3.1
Redirection: by John Godley – 5.1.3
Ultimate Blocks: by Ultimate Blocks – 2.4.9
WP Rocket: by WP Media – 3.9.1.1
Yoast SEO: by Team Yoast – 17.2.1
Yoast SEO: WooCommerce: by Team Yoast – 14.4
Yoast SEO Premium: by Team Yoast – 17.2

### Dropin Plugins (2) ###

advanced-cache.php: advanced-cache.php
maintenance.php: maintenance.php

### Settings ###

API Enabled: ✔
Force SSL: –
Currency: ZAR (R)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: simple (simple)
grouped (grouped)
variable (variable)
external (external)
woosb (woosb)
pw gift card (pw-gift-card)

Taxonomies: Product Visibility: exclude-from-search (exclude-from-search)
exclude-from-catalog (exclude-from-catalog)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: ✔

### WC Pages ###

Shop base: #27 - /shop/
Basket: #28 - /basket/
Checkout: #29 - /checkout/
My account: #30 - /my-account/
Terms and conditions: ❌ Page not set

### Theme ###

Name: Storefront Blank Child Theme
Version: 1.0
Author URL: http://www.pootlepress.com
Child Theme: ✔
Parent Theme Name: Storefront
Parent Theme Version: 3.9.1
Parent Theme Author URL: https://woocommerce.com/
WooCommerce Support: ✔

### Templates ###

Overrides: –

### Action Scheduler ###

Complete: 446
Oldest: 2021-10-07 14:48:54 +0200
Newest: 2021-11-06 10:19:39 +0200

Failed: 3
Oldest: 2020-06-27 01:15:26 +0200
Newest: 2020-06-27 01:12:04 +0200

Pending: 3
Oldest: 2021-11-06 10:27:03 +0200
Newest: 2021-11-11 03:31:07 +0200

### Status report information ###

Generated at: 2021-11-06 10:27:41 +02:00

Joey – a11n

(@jricketts4)

2 years, 5 months ago

Hi @brucemacg – a couple of things to check first:

does this happen with a non-child version of Storefront?
does this still happen after updating WooCommerce to v5.8.0?

If the answer to both of the above is yes, this kind of problem could be caused by a conflict with your theme or with another plugin.

The best way to determine this is to:

Disable all plugins except for WooCommerce
Repeat the action that is causing the problem

If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

Niall a11n

(@wpniall)

2 years, 4 months ago

Hi @brucemacg,

Hope you managed to find why some products weren’t displaying. We haven’t heard back from you for a while, so I’m going to mark this post as resolved.

If you need any further help here, please let us know. Or, if you need additional help with the Storefront theme, please start a new thread and we’ll be able to help you out there.

Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘not all products being displayed. last one on a page sometimes missing’ is closed to new replies.