not all of my product categories show up in menus, why?

  • Resolved highnoon87

    (@highnoon87)


    5 years, 9 months ago

    I am using “HighEnd Theme”.

    I have a ton of different categories and I used the front and back end editor of HighEnd to display these products via their category.

    Every few months I go and switch the pages up a little.. it’s very simple but I always run into an issue where not all of the product categories appear during the selection process.

    I feel as if there is a simple fix to this unrelated to my theme and I am probably just missing it. Any tips? I have tried to tweak screen options at the top of my page with no luck and also tried a different browser.

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  • Plugin Support con

    (@conschneider)

    Engineer

    5 years, 9 months ago

    Hi there,

    I would check for conflict and take it from there.
    You can use https://wordpress.org/plugins/health-check/ for this. It allows you to deactivate all plugins and activate a default theme just for your user session. 

    Everyone else will see your site normally. 
    Activate the plugin and enter the “troubleshooting mode”: /wp-admin/index.php?page=health-check&tab=troubleshoot. You can then do a test again. Troubleshooting mode also allows you to selectively toggle plugins back on. 

    The plugin requires a default theme like Twenty Seventeen present to work fully. 
    **Before you do that, please do make a full backup!**

Viewing 1 replies (of 1 total)
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