Support » Plugin: Matador Jobs Lite » Not all jobs are importing

  • Resolved ahooke1

    (@ahooke1)


    Hi,

    I have the plugin installed and connected to Bullhorn. It says it’s synced, but it’s only imported 9 jobs when we have 100+ active. It also imported jobs all the way back to 2014.

    I’ve tried using “Published status – approved” and “Published status – submitted”. Both give the same result.

    Any idea how to fix this?

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Jeremy Scott

    (@jeremyescott)

    Hi.

    Part one of importing your jobs is setting whether to import “Published – Approved” and “Published – Submitted”, but you also need to set your jobs in Bullhorn to a published status as well.

    If you started a sync when the setting was “All Jobs” it will literally import all jobs. Don’t worry, they should be automatically removed on your next sync after the setting is changed, or worst case you can manually delete them.

    For more on the settings and how to publish your jobs, see here:

    https://matadorjobs.com/docs/matador-settings/job-listings/published-status-to-import/

    Jeremy
    Matador Jobs Developer

    Thanks Jeremy!

    I’ve checked in Bullhorn and there isn’t an option to change the published status for the jobs. I’ve also contacted the support like the article suggested and they said this wasn’t an option? Has this changed recently?

    Plugin Author Jeremy Scott

    (@jeremyescott)

    Hi.

    Its very likely the Bullhorn user level you have is not sufficient for publishing. Depending on the settings of the organization, jobs may not be able to be published by people who are not managers or owners.

    That said, the act of publishing a job is absolutely something that can be changed. But its not a setting, like you said but rather a status. You “publish a job”. I just verified in my Bullhorn sandbox account that, yes, indeed, the workflow to publish is a job is as described on the help document I linked above.

    If you’d like, our pro support team can be hired out to do a little bit of troubleshooting for you. Contact us with the contact form on our website.

    Jeremy

    Thanks again Jeremy! I’ll get in touch with Bullhorn again then let you know if they can’t help.

    Really appreciate the help.

    Plugin Author Jeremy Scott

    (@jeremyescott)

    I think there is still some confusion, so let me repeat: publishing a job in the Bullhorn ATS is a core feature of Bullhorn. It is used by many processes to manage feeds and exports and emails. It is an action you can perform on any job listing. See this image for where you perform the action:

    https://matadorjobs.com/wp-content/uploads/2018/02/docs-settings-published-status-4.png

    You shouldn’t need Bullhorn support to enable anything or change any settings to have access to this, but it is possible your user account doesn’t have the proper permissions, which is delegated by account owners.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Not all jobs are importing’ is closed to new replies.