Support » Plugin: Connections Business Directory » Not adding any new entry

  • Resolved boxingcomponents

    (@boxingcomponents)


    We are using this plugin and facing this issue.
    No new entry is appearing in the moderation section.
    Can you please check?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Steven

    (@shazahm1hotmailcom)

    I just =submitted a test submission, which should have landed in the moderation queue. I suspect it did as it did not show up in the directory which would happen if it were not in the moderation queue. When testing, please, make sure to test while being logged out.

    I hope this helps, please let me know.

    Hello steve
    I added a test as well but neither its showing in moderation nor in the directory.
    Can you please check why its happening.

    My entries are neither in moderation queue nor in the directory.

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @boxingcomponents

    Please open the page in Chrome, hit the F12 key and then click the Console tab.

    You see that there are many errors being reported by the browser for your site. Most of which seem to be caused by Download Manager. I recommend resolving those issues first as it is possible those errors could interfere.

    Additionally, it appears that Download Manager overriding the form validation script required by Connections. This might be alright, but, that script is also causing one of the errors shown in the browser console.

    My suggestion, please try deactivating Download Manager, temporarily. Logout, then navigate to the page and then submit a test entry. After you submit, you should get a message that it is being processed and is the moderation queue. Now log back in to the admin, and view the moderation queue. The test entry should be listed.

    If it is, then you know the source of the trouble on your site.

    I hope this helps, please let me know.

    boxingcomponents

    (@boxingcomponents)

    This thing really works for me, but the issue is this I want to use the directory and download manager at the same time.
    So, how is it possible to use the download manager and the connections at the same time?

    Thank you

    Plugin Author Steven

    (@shazahm1hotmailcom)

    @boxingcomponents

    The best solution to move forward is to work with the Download Manager plugin support team to figure out why their plugin causing so many errors on your site.

    I hope that helps point you towards a solution, please let me know.

Viewing 6 replies - 1 through 6 (of 6 total)
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