Easy Coming Soon
[resolved] not accepting email on ipad or iphones (9 posts)

  1. dtourcreative
    Posted 1 year ago #

    I love this plug in but if my clients try to input their email on an ipad or iphone they get a message saying to please put a valid email in. Any hope of this getting fixed?


  2. deepesh paliwal
    Plugin Contributor

    Posted 1 year ago #

    Hi dtourcreative,

    Validation message displayed when your clients entered wrong email.


  3. dtourcreative
    Posted 1 year ago #

    No, it shows with any email I put it there ( I have tried several) - but only on the ipad and iphone. It works fine on my desktop and laptop.

  4. a.ankit
    Plugin Author

    Posted 1 year ago #

    Can you share your website url?

    Does the same problem occur with Android Devices?

    Also have you tried different browsers on your Ipad?


  5. dtourcreative
    Posted 1 year ago #

    HI There,
    It’s in Safari on the iPad and iPhone I get the message that the email is invalid.
    Chrome works fine on the ipad, but on the iphone I get a different message. It says this website has a redirect loop and will not allow me access at all.

    I am not sure about androids.

    Site is http://www.dtourcreative.com.

  6. dominicgray
    Posted 12 months ago #

    Validation requires all lower case. ios capitalizes first character. please fix or inform which script file is the validation script

  7. Angel4joy
    Posted 10 months ago #

    I have the same problem but it's on my laptop. I'm using Safari browser. I put in valid emails and I get "invalid email" error message. What gives? http://www.angel4joy.com

  8. dominicgray
    Posted 10 months ago #

    Using a strtolower function within PHP fixed it. I dont recall the exact file where I put it, but here is the function that corrects their faulty script:


  9. a.ankit
    Plugin Author

    Posted 9 months ago #

    This issue has been fixed in the latest update.

    Thanks dominicgray for bringing it to our notice and suggesting a solution


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