Support » Plugin: CataBlog » Not able to upload some image files with catablog

  • Hi there, we are experiencing an issue around uploading JPG, GIF and PNG images through the catablog plugin when saved out of Photoshop.

    When we save product images (400px X 400px) in Photoshop (save for web JPG, GIF and PNG images) OR download small web-sized images from our providers, we get a 503 Service Unavailable error and we can not upload these images.

    The strangest thing though is if we take a screen grab of these images, we can upload these fine.

    What could be causing this? In 10 years as a web developer I’ve never seen this. Are you please able to advise if you have encountered this issue before and how we could possibly resolve it?

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Viewing 7 replies - 1 through 7 (of 7 total)
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