Support » Theme: Hatch » not able to upload logo and favicon

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello. I have the same problem…

    When i try to upload my logo fill boxes stays still empty:

    When I do this in personalization it looks like it should be ok, but it isnt:

    It should look like this:

    Please help, how can I solve this problem…?

    Link to my page:

    Thank you in advance.

    Hi there. It seems I am the third person to have this problem.

    Both of the top two seem to have given up on this theme, and changed to another one. I believe in you, hatch development team.

    So, this is what the website is supposed to look like.

    But since it won’t let me upload the logo or favicon, this is what is looks like.

    Please help, I love the theme too much.

    Hi there, I’m the 4th one.
    I set up the favicon in personalize > identity website and after the title of the site I foud the option to upload the icon.

    But I still have the problem to upload the logo.

    hi everybody
    if you try to use a small icon if has a error
    try using a large image for example 500px by 500px or larger
    It works well
    I try this myself and saw it did work well
    good luck



    First you got to have your logo image uploaded,done
    then get the url of that image,done
    then fill that in the theme setting.Where do I have to put the image URL to replace the title with it?
    I do not find it

    Theme Author Griden


    We have now updated the theme, you can add a logo and favicon in the Customizer now.

Viewing 6 replies - 1 through 6 (of 6 total)
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