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[resolved] Not able to select products in wc bulk order form in my wordpress site (7 posts)

  1. simplydrabi
    Member
    Posted 7 months ago #

    Hi, I have installed this plugin in my wordpress site with woocommerce 2.1.6. But when i'm searching for the product, it shows the product list. but when i press UP or DOWN arror to select the product, product disappears. not even able to select the product with mouse. can you please fix this issue, I ll consider buying this product.

    https://wordpress.org/plugins/woocommerce-bulk-order-form/

  2. Jeremiah
    Member
    Plugin Author

    Posted 7 months ago #

    Hey there! Did you send an email to support at wpovernight.com? If not, please post a link to the page on your site so I can see it in action. I've never seen this issue before so unfortunately I can't be of much help without a link to the page on your site.

    Thanks!

    Jeremiah

  3. simplydrabi
    Member
    Posted 7 months ago #

  4. simplydrabi
    Member
    Posted 7 months ago #

    Please find the link : http://www.ebigbazar.com/quick-order/

  5. Jeremiah
    Member
    Plugin Author

    Posted 7 months ago #

    Thanks for the link. It looks to me like it's a javascript conflict, but I can't find where the conflict is. Probably it's something in your theme or plugins. The way to find out would be to start by deactivating all your plugins except for this one and woocommerce. Check if it works. If it doesn't, deactivate the theme and activate one like the 2012 theme. If it does work, re-activate your theme and plugins one-by-one until you find the one that's causing the conflict. I'm also working on some things that will allow for a form without autocomplete search, but that will probably only be a pro feature.

  6. simplydrabi
    Member
    Posted 7 months ago #

    But, should nt a premier plugin be independent of other plugins or theme. we can't stop adding functionality just sake of one plugin to be working.. just my suggestion.

    And Thanks a lot for quick turn around.

  7. Jeremiah
    Member
    Plugin Author

    Posted 7 months ago #

    The problem is that this plugin and another plugin (or your theme) are conflicting. The point isn't to turn everything off, it's to find where the conflict is and fix it. This is actually a very common thing in WordPress, especially if you have lots of plugins. Is this a live site where people are making purchases? If you like you can send me admin login details and I can do this for you. Just reply to the email you sent to support@wpovernight.com and I'll do what I can. :)

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