Support » Plugin: W3 Total Cache » Not able to install

  • Resolved amitbhatia


    I am getting this message:

    Unfortunately we’re not able to create folders and files or write to them to complete the installation for you automatically. Please enter FTP details below to complete the setup.

    Database caching is not available: /var/www/sitename/wp-content/db.php is not installed.
    Object caching is not available: /var/www/sitename/wp-content/object-cache.php is not installed.
    Object caching will not function properly: /var/www/sitename/wp-content/object-cache.php is not latest version.
    Page caching is not available: /var/www/sitename/wp-content/advanced-cache.php is not installed.
    Either the /var/www/sitename/wp-content directory is not write-able or another caching plugin is installed.This error message will automatically disappear once the change is successfully made.

    Current process is run by ftpuser:nginx (1001:115) but owner of created files is nginx:nginx (108:115). They should be the same. Talk with your host about this issue.

    I have changed default owner to ftpuser:nginx for all files and folders but the same error is still issued.

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  • Ok, I have solved it.

    I have set the user in (etc/nginx/) nginx.conf and http://www.conf (under etc/php5/fpm) as “ftpuser”. It solved the problem.

    To setup maxcdn.. follow these steps (mentioned in one of the threads)

    1 – Enable MaxCDN within the W3 Total Cache plugin.

    2 – Click the “I have MaxCDN’ button from within W3 Total Cache to generate your API keys. (API Consumer Key and Consumer Secret). Once those two keys are created, copy and paste them into the W3 Total Cache plugin.

    3 – Find your ‘Alias’ … In MaxCDN, at the very top of the page, you will see icons for ‘Dashboard’, ‘Zones’, Report’, ‘Account’. Click on ACCOUNT. Here you will find your alias. Copy and paste that alias into the ‘alias’ field within your plugin.

    3 – “Replace site’s hostname with:” … the first site should be the LONG URL provided by MaxCDN. Subsequent names can be the CNAME you generated.

    4 – Make sure your IP is whitelisted.

Viewing 1 replies (of 1 total)
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