Gravity Forms Highrise CRM
Not able to create feeds (7 posts)

  1. cupil
    Posted 3 years ago #

    Hi :) Thanks for your help before. I was able to install the Plugin, authenticate. It looks great! When I create a new feed, it opens a form and shows all options. After entering the details, it somehow doesn't Save the feed.

    When I click upon Highrise CRM, it still says: You don't have any Highrise CRM feeds configured. Let's go create one! What may be wrong? :)


  2. B Hays
    Plugin Author

    Posted 3 years ago #

    After you submit the form, does the 'Feed Updated' message appear at the top of the page? If not, what happens when the form is submitted?

    Have you tried disabling other plugins? There could be a conflict somewhere in there.

  3. cupil
    Posted 3 years ago #

    Hi Hays!

    Thanks a lot! I am getting this message: Feed Updated. back to list. However, its not saving. I have tried filling the forms but they don't reflect in Highrisehq.

    Which plugins are known to cause problems? Are any special settings needed? :)

  4. B Hays
    Plugin Author

    Posted 3 years ago #

    No plugins cause any issues that I have found yet, but that doesn't mean there aren't any either. Maybe try deactivating all plugins except for Gravity Forms and Highrise and then test things.

    Also, can you check your database and make sure the table was created properly? The table name should be something similar to wp_rg_highrise

  5. cupil
    Posted 3 years ago #

    Thanks a lot! The table is missing. Is there any way I can create it manually?

  6. B Hays
    Plugin Author

    Posted 3 years ago #

    Something like this should do the trick:

    CREATE TABLE wp_rg_highrise (
            id mediumint(8) unsigned not null auto_increment,
            form_id mediumint(8) unsigned not null,
            is_active tinyint(1) not null default 1,
            meta longtext,
            PRIMARY KEY  (id),
            KEY form_id (form_id)

    The table name will be different if you use a different DB prefix. If you look at the other tables you should see what that is.

  7. cupil
    Posted 3 years ago #

    Dear Hays,

    Thanks a lot! It works very very well. I have been able to integrate my first form input in HighriseHQ.

    You have made a great product and you are very helpful. :)

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