Support » Plugin: Spam protection, AntiSpam, FireWall by CleanTalk » Normal Users are Getting Blacklisted

  • Resolved T4G

    (@tips4gamers)


    Hi,

    For some reason, there have been two users that we know of who got blacklisted on our site just by navigating. One of them was even a moderator.

    I heard about this issue once I activated the anti-flood and anti-crawler settings. How do we go about fixing this issue? What do you need from me? I did have a debug log that I can hand over to you.

    We are not sure how many people have been blacklisted at this point. Hopefully, it is not many!

    Thanks and regards,

    J

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