Support » Plugin: Social Sharing Plugin - Sassy Social Share » Nor returning to dashboard

  • Hi.

    When I add the SSS shortcode to my posts and click to update the WP dashboard freezes in the process of updating and does not revert to the WP dashboard.

    Is there a fix for that?

    Normski

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Heateor Support

    (@heateor)

    Hi Normski,

    Are you saying shortcode of this plugin is interfering with WordPress update process? This is highly unlikely.
    You would like to check error log of your website if there is any error related to this plugin there.

    Thread Starter normski52

    (@normski52)

    Hi and many thanks for your response.

    I think you may have misunderstood my comment. I was not referring to an update of the WP software.

    What I meant was that if I add the SSS shortcode to a post and then click ‘update’ to publish the updated post the update is processed but the dashboard freezes during the process of publishing. It does not revert to the post editor.

    Hope that is clearer.

    Normski

    Plugin Author Heateor Support

    (@heateor)

    Okay. Your previous post sounded like you were facing problem with WordPress update. Now it’s clear.
    However, I am unable to reproduce this scenario at my test environment. You would like to try keeping only this plugin active just to check if that makes any difference.
    If you still face this issue with just this plugin active, drop an email at support[at]heateor[dot]com regarding the same.

    Thread Starter normski52

    (@normski52)

    Hello again.

    I am pleased to report that your plug in was not the cause of the problem. Another plug in which I had installed around the same time was to blame.

    With apologies and thanks for your help.

    Normski

    Plugin Author Heateor Support

    (@heateor)

    Okay. No worries. Thanks for updating.

Viewing 5 replies - 1 through 5 (of 5 total)
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