Title: Non-translatable
Last modified: May 28, 2025

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# Non-translatable

 *  [Przemek](https://wordpress.org/support/users/destroy666/)
 * (@destroy666)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/non-translatable/)
 * Garbage, doesn’t even work with translations by default… Leaves bunch of English
   in mails.

Viewing 1 replies (of 1 total)

 *  Plugin Support [muddasirhayat](https://wordpress.org/support/users/muddasirhayat/)
 * (@muddasirhayat)
 * [1 year, 4 months ago](https://wordpress.org/support/topic/non-translatable/#post-18489237)
 * Hi [@destroy666](https://wordpress.org/support/users/destroy666/),
 * We hope you’re doing well.
 * First and foremost, we sincerely apologize for the inconvenience you’ve experienced
   with our plugin. Please rest assured that we are here to assist you and resolve
   the issue as quickly as possible.
 * In order to better understand the problem, we kindly ask for a bit more information
   from your side.
 * Based on your message:
 * > “Garbage, doesn’t even work with translations by default… Leaves bunch of English
   > in mails.”
 * It appears that the email content is intended to be sent in a language other 
   than English, but parts of the message remain untranslated or default back to
   English upon delivery. We’ve attempted to replicate this issue on our end but
   were unable to reproduce it.
 * To help us investigate further, could you please provide:
    - The exact steps to reproduce the issue.
    - Which translation method or plugin you are using (e.g., WPML, Polylang, Loco
      Translate).
    - Which email templates are affected.
    - Any customizations you’ve made to the templates or plugin.
 * With this information, we’ll be in a much better position to identify the root
   cause and provide a fix.
 * Thank you for your patience and cooperation.
 * Thanks & Regards,
   WP Experts Support Team

Viewing 1 replies (of 1 total)

 The topic ‘Non-translatable’ is closed to new replies.

 * ![](https://ps.w.org/email-templates/assets/icon-256x256.gif?rev=2891165)
 * [Email Templates Customizer and Designer for WordPress and WooCommerce](https://wordpress.org/plugins/email-templates/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-templates/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-templates/)
 * [Active Topics](https://wordpress.org/support/plugin/email-templates/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-templates/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-templates/reviews/)

 * 2 replies
 * 2 participants
 * Last reply from: [muddasirhayat](https://wordpress.org/support/users/muddasirhayat/)
 * Last activity: [1 year, 4 months ago](https://wordpress.org/support/topic/non-translatable/#post-18489237)