Non-existing Customer Service + Bad Plugin

  • cbotero135

    (@cbotero135)


    1 month, 4 weeks ago

    I purchased the Ticket Plus plugin thinking it was ready to go and they would help me. I was completely wrong. This plugin does not work well. The worst part is that I have contacted them to help me resolve my issue. After several emails, I have not received any response. They do not care about you after you purchase their product.

Viewing 1 replies (of 1 total)
  • Plugin Support Abz

    (@abzlevelup)

    1 month, 4 weeks ago

    Hi @cbotero135, appreciate you for your feedback regarding the Ticket Plus plugin here. Upon reviewing your case, I noticed that multiple tickets were created, and while we were able to respond, it wasn’t in time to resolve the issue to your satisfaction.

    We understand how crucial timely support is. If you’re open to giving us another chance, we’d be happy to work closely with you to figure out the issues and find a solution together. I will personally respond to one of your tickets regarding WooCommerce Integration.

    Your feedback is valuable to us as we continuously work to enhance our support and services. Thank you so much for taking the time to let us know about your experience.

Viewing 1 replies (of 1 total)
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