Support » Plugin: WordPress Gallery Plugin - NextGEN Gallery » Non dismissible notice on all admin pages

  • After installing the plugin, the notice “Thanks for installing NextGEN Gallery! Want help creating your first gallery? Launch the Gallery Wizard. If you close this message, you can also launch the Gallery Wizard at any time from the NextGEN Overview page.” is showing on top of all pages in wp-admin (except the NextGen pages). It cannot be removed, shows an undefined error when clicking the Dismiss link. Please fix this

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Author Imagely

    (@imagely)

    Hi @vanyukov,

    We are really sorry for the inconveniences. Lastly, we’ve received numerous reports regarding this specific problem and we really hope to fix it in the next plugin’s update.

    Thanks for your patience,
    Mihai

    @imagely – Is there any update on this issue yet?

    It’s popping up on every WP website I install with Nextgen.

    Plugin Support edanzer

    (@edanzer)

    Hey @joshbiz – Any way you would be willing to give us access to one of those sites? While we’ve had a few reports of people experiencing this, we can’t actually duplicate this issue ourselves. The notice is always dismissable for us.

    If we can see it, we should be able to resolve it quickly and push an update in the next release.

    If you’re up for that, submit a bug report at https://www.imagely.com/report-bug/

    Put ‘For Erick’ in the title and link to this forum thread if you can.

    Yes, certainly Eric. No problem at all.

    Will submit a bug report as requested.

    I’ve got another one to set up afresh today. I’m going to see what happens if I install WP and then NextGen (before any other plug-ins), to see if this makes any difference.

    BRB

    @edanzer,

    This query:

    ngg_dismiss_notice: 1
    name: ngg_wizard_nextgen.beginner.gallery_creation_igw
    code: 1

    Fails with this error:

    {"error":"No handler defined for this notice"}

    Best regards,
    Anton

    Plugin Support gabyimagely

    (@gabyimagely)

    Hi @vanyukov

    Did you issue a bug report?
    We have been able to reproduce the bug, and this particular bug is now in hand of our developers.

    Feel free to write us back!

    – Gaby, Customer Support.

    Plugin Support gabyimagely

    (@gabyimagely)

    Hi @joshbiz

    Thank you again for letting us know how to reproduce this problem.
    We have updated that bug information. As I have already mentioned, this issue is in hand of our developers.

    – Gaby, Customer.

    Plugin Support edanzer

    (@edanzer)

    I wanted to add that we’ve been able to duplicate this now. We’ll solve it for the next release.

Viewing 8 replies - 1 through 8 (of 8 total)
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