Title: Non default roles
Last modified: November 16, 2016

---

# Non default roles

 *  Resolved [leanda](https://wordpress.org/support/users/leanda/)
 * (@leanda)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/non-default-roles/)
 * Hi
 * I’ve set up a ‘New User Registration – For User’ notification but I’ve noticed
   it doesn’t send out the email if a non default WordPress role is used. I’m using
   Justin Tadlock’s Members plugin to set up the roles.
 * The notification is triggered if I leave it set to the default subscriber but
   not if I select a custom role when adding a new user.
 * Should this work went a custom role is selected?
 * Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/non-default-roles/#post-8447579)
 * Hi [@leanda](https://wordpress.org/support/users/leanda/),
    Thanks for your message.
 * That’s odd, I use that plugin extensively and have never had any problems with
   it and BNFW.
    Is the option to assign multiple roles selected? This might cause
   issues.
 * Thanks,
    Jack
 *  Thread Starter [leanda](https://wordpress.org/support/users/leanda/)
 * (@leanda)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/non-default-roles/#post-8447775)
 * Hi Jack
 * Thanks for the fast reply.
 * Yes, the option to be assigned to multiple roles is selected. We are using roles
   to define types of membership on the site and a member can have more than one
   type of membership.
 * I’ll test it to see if that is causing the issue. Any ideas about how to work
   around if that’s the problem?
 * – Leanda
 *  Thread Starter [leanda](https://wordpress.org/support/users/leanda/)
 * (@leanda)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/non-default-roles/#post-8448328)
 * Ok, I seem to have solved it by setting the New User Default Role in the WordPress
   settings to use one of the custom roles instead of Subscriber and now they are
   firing.
 * Seem to have another issue though with notifications not overriding the defaults,
   I’ll start a new topic.
 *  Plugin Author [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * (@voltronik)
 * [9 years, 6 months ago](https://wordpress.org/support/topic/non-default-roles/#post-8448554)
 * Hi [@leanda](https://wordpress.org/support/users/leanda/),
    Glad you got it working.
   Just responded to your other thread too.
 * Thanks,
    Jack

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Non default roles’ is closed to new replies.

 * ![](https://ps.w.org/bnfw/assets/icon.svg?rev=2531573)
 * [Customize WordPress Emails and Alerts - Better Notifications for WP](https://wordpress.org/plugins/bnfw/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/bnfw/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/bnfw/)
 * [Active Topics](https://wordpress.org/support/plugin/bnfw/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/bnfw/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/bnfw/reviews/)

## Tags

 * [Registration](https://wordpress.org/support/topic-tag/registration/)
 * [user](https://wordpress.org/support/topic-tag/user/)

 * 4 replies
 * 2 participants
 * Last reply from: [Jack – BNFW](https://wordpress.org/support/users/voltronik/)
 * Last activity: [9 years, 6 months ago](https://wordpress.org/support/topic/non-default-roles/#post-8448554)
 * Status: resolved