Support » Plugin: PressForward » Nominate This not working

  • Resolved Grackle Design

    (@mikedark)


    Hello,

    The problem is when I click on ‘Nominate This’ bookmark in my browser, it opens up a new window which is just a blank white page that says only “authorization required”.

    I first tried contacting my web host as was suggested in a couple other support threads, to ask if there is a modsecurity rule that needs to be whitelisted. The support tech responded that, “Unfortunately I was unable to see any mod_security rules being tripped with in the server for me to whitelist the issue.” and, “I apologize as I am not receiving any errors in the log for any specific plugin or issue I am unable to assist.”

    I then also tried changing the file permission for the file nominate-this.php within the plugin to 755 (as was suggested here) but that had no effect.

    Any suggestions?

    https://wordpress.org/plugins/pressforward/

Viewing 6 replies - 16 through 21 (of 21 total)
  • Hi Mike,

    Can you try uninstalling the plugin and installing with the zip at https://github.com/PressForward/pressforward/releases/tag/3.4.6 ?

    That version has more meaningful errors in the Nominate This tool.

    Thanks,
    Aram

    Done.

    another thing, maybe worth mentioning, I am just noticing it, if I click on the ‘All Content’ and ‘Nominated’ tabs under the admin menu in the wp dashboard, those pages don’t really load, there is just a candy-striped bar at top that appears to be loading but no content is showing up for those two pages.

    the log file is generating a lot of logs, over 73 so far, though I am not doing anything since I re-installed. Does this mean you got the login and someone is in there troubleshooting?

    Hello,

    I just want to report that the issue is now solved. The solution? I moved web hosts. So it turns out that all along the issue was indeed something to do with the web hosting platform, but Hostgator support was not good enough to help me with it because my question related to a third-party plugin that they don’t support, instead of supporting the customer, when it turns out that the problem must have been with one of their internal settings after all, as was originally suggested by others and that I insisted to them also.

    … however I just want to say thank you so much Aram and Amanada for all your help and efforts. You are top notch.

Viewing 6 replies - 16 through 21 (of 21 total)
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