noisy plugin do not install

  • kmk4

    (@kmk4)


    4 years, 5 months ago

    after installing the plugin it keeps nagging me to vote
    I was busy so I press may be later
    it keeps show me the same message 10 times even I just chose (nope may be later ) several time
    even after I do vote it it keep shown in after chose ( I already did )
    after it gives me headache I uninstall it and register to wordpress only to give you bad vote for being such headache

    • This topic was modified 4 years, 5 months ago by kmk4.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Team Brainstorm Force

    (@brainstormteam)

    4 years, 5 months ago

    Hey @kmk4,

    Apologies for the inconvenience that this has caused you.

    There was a bug caused by one of our other plugin that you must have installed on your site – Astra Starter sites.
    This bug was not letting the dismiss button to work correctly and the notice would not get closed.

    We have since addressed this in an update to Astra sites plugin and this should be fixed now.

    Can you try updating the Astra Sites plugin and try this once again?

    Thread Starter kmk4

    (@kmk4)

    4 years, 5 months ago

    I was happy when I read your comment that your company care for her reputation and deal good with unhappy customer
    then I do update the plugin to the latest version
    I’m sorry to tell you that the problem is still not solved and the ASTRA still nagging me in each page so unfortunately I will uninstall it .. the plugin is good but I have to uninstall it for the headache it cause

    Team Brainstorm Force

    (@brainstormteam)

    4 years, 5 months ago

    That’s strange!

    Could you please open up a ticket at our support center, so that we can take a closer look and help you with this?

    Team Brainstorm Force

    (@brainstormteam)

    4 years, 5 months ago

    Hello @kmk4 !

    I am Elvina from team Astra and I just wanted to get in touch with you to check whether things are working fine at your end now.

    We found that there was a minor bug in the older version of the Astra Starter Sites plugin that we have fixed in the most recent version.

    If you have the Astra Starter Sites plugin installed, could you please update that to the latest version and check again?

    Things should be working fine post that. 🙂

    We’d love to hear from you on this.

Viewing 4 replies - 1 through 4 (of 4 total)
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