Support » Plugin: YITH WooCommerce Zoom Magnifier » No Zoom On Featured Image Only

  • Thank you for the great plugin and your support. I’m having an odd issue in that when the thumbnails are clicked we are able to zoom in without a problem. But on initial page load we are not able to zoom in featured product image without having to click on the same image in the in the thumbnails in order to activate the zoom-in. I hope you can help with this!

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author YITHEMES

    (@yithemes)

    Hello there,

    thanks for contacting us and I hope you’re doing well šŸ™‚

    I checked your page and seems you created it using a page builder.

    Please, could you try to create a plugin without page builder and see if our plugin is working in the right way?

    I’m looking forward your response.

    Have a good day.

    I’m also experiencing this problem. The image that is set as the Featured Image does not zoom. The box to the right is generated and the magnifier box is showing up over the smaller image but the but the box to the right that should have the larger version is empty. Images added to the gallery work as expected.

    **UPDATE**
    I tried changing the featured image to a larger one, and that fixed the issue. But then I changed the featured image back to the original one and it still works…very strange. My original featured image was set using the woocommerce CSV Import and the featured image was loaded from the ‘uploads/product_images’ directory rather than the normal wordpress media library. When I set it back to that original image I uploaded it through the media library. I wonder if that has anything to do with the problem.

    • This reply was modified 9 months, 3 weeks ago by eastbank.
    Plugin Author YITHEMES

    (@yithemes)

    Hello @eastbank

    Thanks for contacting us!

    Yo mean that problem could be related using the CSV import from WooCommerce?

    If you use the media library for upload the image for your products are working fine?

    Please, let me know in order to reproduce the problem on our local installations.

    Also, could you give me a link where I can see the problem?

    Have a good day.

    Hello everyone,

    I have the same problem on my website

    Could you help me fix it?

    this is an example
    http://ceramicasantis.com/productos/bandeja-rectangular/

    Thanks very much

Viewing 4 replies - 1 through 4 (of 4 total)
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