Title: No &#8220;X&#8221; button
Last modified: May 7, 2026

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# No “X” button

 *  [larajdesigns09](https://wordpress.org/support/users/larajdesigns09/)
 * (@larajdesigns09)
 * [3 days, 12 hours ago](https://wordpress.org/support/topic/no-x-button/)
 * Hello,
 * I have the “X” close icon turned on, but it is not showing. I have tried inside
   and outside, but the same is happening.
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fno-x-button%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 3 replies - 1 through 3 (of 3 total)

 *  Plugin Support [Nithin – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport11/)
 * (@wpmudevsupport11)
 * [3 days, 11 hours ago](https://wordpress.org/support/topic/no-x-button/#post-18901881)
 * Hi [@larajdesigns09](https://wordpress.org/support/users/larajdesigns09/),
 * I could notice the issue on your site, don’t see its due to cache. Possible to
   share the export of the poup, so that we could check what exact setting might
   be causing the issue?
 * Please check the following doc on how to export:
   [https://wpmudev.com/docs/wpmu-dev-plugins/hustle/#module-dashboards](https://wpmudev.com/docs/wpmu-dev-plugins/hustle/#module-dashboards)
 * You can share the export file via Google Drive, Dropbox or any cloud service 
   in the next reply.
 * Looking forward to your response.
 * Kind Regards,
   Nithin
 *  Thread Starter [larajdesigns09](https://wordpress.org/support/users/larajdesigns09/)
 * (@larajdesigns09)
 * [3 days, 11 hours ago](https://wordpress.org/support/topic/no-x-button/#post-18901892)
 * Sure, here you go [https://www.dropbox.com/scl/fo/n8ut4zsj0dbgbc25hoep0/AG-p5YkkXQaePenXrAJEdX8?rlkey=zn92p69tjh99mfxukhb7im5ig&dl=0](https://www.dropbox.com/scl/fo/n8ut4zsj0dbgbc25hoep0/AG-p5YkkXQaePenXrAJEdX8?rlkey=zn92p69tjh99mfxukhb7im5ig&dl=0)
 *  Plugin Support [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * (@wpmudevsupport14)
 * [2 days, 23 hours ago](https://wordpress.org/support/topic/no-x-button/#post-18902379)
 * Hi [@larajdesigns09](https://wordpress.org/support/users/larajdesigns09/),
 * Thank you for getting back to us with the pop-up export.
 * I checked the pop-up settings and noticed the following Custom CSS at Appearance
   >> Custom CSS, which was causing the issue.
 * `/* Hide the close (X) button. */ .hustle-button-icon.hustle-button-close { display:
   none; }`
 * Please remove the CSS or disable the Custom CSS option, which should help resolve
   the issue on your website.
 * Please feel free to get back to us if you need any further assistance. We are
   here to help.
 * Best Regards,
    Nebu John

Viewing 3 replies - 1 through 3 (of 3 total)

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 * 3 replies
 * 3 participants
 * Last reply from: [Nebu John – WPMU DEV Support](https://wordpress.org/support/users/wpmudevsupport14/)
 * Last activity: [2 days, 23 hours ago](https://wordpress.org/support/topic/no-x-button/#post-18902379)
 * Status: not resolved