no wp-admin after jetpack installation failed

  • ojayh

    (@ojayh)


    4 years, 1 month ago

    Hello everybody,

    and thank you in advance for your help.

    Yesterday I installed Jetpack through the WordPress app on my mobile.

    unfortunately, the installation didn’t finish and now I can’t access my wp-admin anymore.

    It says, that the page doesn’t exist 404 or that it has been redirected too often.

    I tried to disable all plugins or only jetpack, didn’t work.

    I was creating a new -htaccess, but it didn#t work.

    I transferred new core files through ftp, didn’t work.

    I have no more ideas.
    Please help.

    Oliver

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 15 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    Via FTP, remove the directory wp-content/plugins/jetpack. That will remove Jetpack and should re-enable your site.

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    didn’t work:

    “page not found”

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    What URL gave you a 404? I’m able to get to your login page after a timeout from “cleantalk” that claims I’m flooding your site! Are you using plugins that hide your login page? After the timeout, I am able to get to wp-login.php.

    This may be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    Really? when I want to access my login-page (by different browsers) I can’t.

    I disabled all plugins, didn’t work.

    I disabled all themes, didn’t work.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    What do you get at http://oliverjordanov.com/wp-login.php?

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    i can enter my credentials and then:

    “page doesn’t work”

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    “page doesn’t work”? What specific error?

    If it’s rejecting your id/password, this article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://wordpress.org/support/article/resetting-your-password/

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    specific error: “domain has redirected you too often”

    I think it is not rejecting my id/password, but will check your link

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    no, it’s not problem with ID/password.

    After inserting my correct credentials, I get to wp-admin with the above mentioned error “domain has redirected you too often”

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    OK, what’s in your .htaccess file?

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    this is from the .htaccess in my mainfolder

    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . index.php [L]
    </IfModule>

    # php — BEGIN cPanel-generated handler, do not edit
    # Set the “ea-php73” package as the default “PHP” programming language.
    <IfModule mime_module>
    AddHandler application/x-httpd-ea-php73___lsphp .php .php7 .phtml
    </IfModule>
    # php — END cPanel-generated handler, do not edit

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    hmmm…. that looks OK.

    Do you have any redirects specified anyplace?

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    not, wouldn’t even know, how to.

    Maybe jetpack redirected something in the beginning and “reredirected” after crash/uninstall?

    Thread Starter ojayh

    (@ojayh)

    4 years, 1 month ago

    Therefore the loop, the browsers mention, maybe?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 1 month ago

    Having removed Jetpack via file deletion, you might try reinstalling it now and activating it and checking with its developers at https://wordpress.org/support/plugin/jetpack/

Viewing 15 replies - 1 through 15 (of 15 total)
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