Support » Plugin: Woocommerce Google Feed Manager » Works well – difficult to cancel

  • Works as advertised. I had some difficulty canceling the subscription – there was no clear way to do this on the site, but Auke responded to my email and took care of it!

    • This topic was modified 2 months, 2 weeks ago by  ecaudletcs.
    • This topic was modified 2 months, 2 weeks ago by  ecaudletcs.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Auke Jongbloed

    (@aukejomm)

    Hello @ecaudletcs

    I am sorry that you did not find a way to cancel your subscription.
    We do send several e-mail messages with the notification your subscription is at hand. I alway’s close communications with “P.S. I read and answer all my emails” so you could just send me an email asking to cancel the subscription.

    An other possible way to cancel a subscription is going directly to Paypal and cancel the subscription there. The recurring payment is created by Paypal so easy to cancel in your PayPal account.

    But I love to receive an e-mail from you or just open a ticket so I can help you cancel the subscription.

    I sent an email about canceling. I am waiting on a response.

    I also filled out the form on your site. I am waiting on a response.

    I just now sent another email.

    Please cancel the subscription.

    Thanks!

    • This reply was modified 2 months, 2 weeks ago by  ecaudletcs.
Viewing 2 replies - 1 through 2 (of 2 total)
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