I am very surprised to see this 1-star review here. Unlike many companies, we make sure to make it very easy to cancel your plan and we even have a doc on how to do it yourself. No forms to fill out, you are in complete control.
Anyone can visit our knowledge base and search for the word “cancel”. Here is a link to our knowledge base https://ottokit.com/docs/
This will lead you to the following doc which guides you where to click in the billing portal https://ottokit.com/docs/switching-plans/#how-to-cancel-your-subscription-and-stay-on-free-plan
To make it even easier, we have an AI Bot inside the platform, if you ask it how to cancel your plan it will provide the same doc above.
No funny business, you don’t need to contact us, no talking you out of it. Just point and click to instantly cancel.
I can see that this is just as important to you as it is to us :-). Please consider revising your review. I could understand a poor review if we didn’t make it easy, but as you can see, we do everything we can to make users aware on how to do this.
