No vote field

  • Resolved manu225

    (@manu225)


    5 years, 10 months ago

    Hello,

    I’ve a little problem : the field “Vote” isn’t present anymore in manual reviews on products (set by admin in the backoffice).
    There is a field “Vote” on old reviews but not on new reviews.
    Screenshot of the problem: http://www.pictureland.fr/harmo_review.jpg

    But the field “Vote” appear if the review is posted in frontoffice (by customer that have bought the product).

    Is there any reason for this change? Is it a bug?
    The theme I use is Enfold. All update done at this day.

    Thanks you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support RK a11n

    (@riaanknoetze)

    5 years, 10 months ago

    Hi there,

    As far as I know, the “Rating” meta will only show up in the admin area IF the review was posted on the front end first. The reason is that, by default, WordPress assumes that the comment you’re adding manually is for a blog post that won’t have a rating.

    If I’m reading things correctly, you’d need to submit the review from the front the front end first and then change the author manually in the WordPress admin area…

    Thread Starter manu225

    (@manu225)

    5 years, 10 months ago

    Thanks you RK for your answer.

    Ok I’ll do that if no other solution.

Viewing 2 replies - 1 through 2 (of 2 total)
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