Title: No Visitor activity Last modified: May 26, 2017 --- # No Visitor activity * Resolved [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/) * Hi * Great plugin, recently I cannot see visitor activity not sure why, debug in that window will no load up either * any ideas ? * thanks Viewing 15 replies - 1 through 15 (of 15 total) * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9173192) * Hi, * could you please post your website URL so that we can run some tests on our end? * Thank you, Jason * Thread Starter [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9173228) * [http://www.xenaknits.com](http://www.xenaknits.com) * today it is working but it is intermittent * thanks * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9173420) * I see you use Autoptimize on your blog. There are some settings that you need to customize in that plugin in order for the two to play nice together. Frank is usually quite responsive, you may want to ping him to see what needs to be done. * Let me know if that solves the problem. * Best, Jason * [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9173734) * hmmm, AO is not active for JS optimization, so that can’t be it (unless [@scruffy1](https://wordpress.org/support/users/scruffy1/) disabled JS optimization after reading [@coolmann](https://wordpress.org/support/users/coolmann/)’ s comment) 🙂 * Thread Starter [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9173801) * No, nothing has been changed * I will contact Frank and see what he suggests * thanks * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9174032) * Ok, keep us posted. If that’s not what is causing the issue, we will run more tests and try to figure things out together 😉 * Best, Jason * [Optimizing Matters](https://wordpress.org/support/users/optimizingmatters/) * (@optimizingmatters) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9174110) * It is I, Frank 😉 * > If that’s not what is causing the issue, we will run more tests and try to > figure things out together 😉 * It’s not that, as there’s no AO JS optimization happening. * Thread Starter [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9174209) * Hi Frank, I didnt realise that was you * 🙂 * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9175123) * Hi, * I browsed around your website and ALL my pageviews were tracked as expected. Do you have any filters that might be affecting how the tracker is working? * Jason * Thread Starter [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9175686) * No filters other than for spam and firewall ( wordfence) * It is intermittent might work ok for a few days or weeks then just shows blank page, no obvious plugins having an effect * maybe i can give you admin access to see if you can spot anything ? * thanks * Thread Starter [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9175700) * ![slim stat](https://i0.wp.com/www.xenaknits.com/slim-stat.jpeg) - This reply was modified 8 years, 11 months ago by [scruffy1](https://wordpress.org/support/users/scruffy1/). * [Saša](https://wordpress.org/support/users/stodorovic/) * (@stodorovic) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9176029) * Hi [@scruffy1](https://wordpress.org/support/users/scruffy1/) * It’s WP dashboard (main page). Can you open _WP dashboard -> Slimstat -> Access Log_ ? _Do you see activities there (`.../wp-admin/admin.php?page=slimview1`)?_ * Maybe, it’s trouble related to browser or plugin conflicts. Please install QM( [https://wordpress.org/plugins/query-monitor/](https://wordpress.org/plugins/query-monitor/)), it’s very good plugin for debugging. _Do you see errors (in QM menu) when you open main dashboard page?_ * _Could you please check for any JavaScript errors in your browser (when open dashboard)?_ * If you are unsure how to do so, you can find instructions here: [https://kb.yoast.com/kb/how-to-find-javascript-errors-with-your-browsers-console/](https://kb.yoast.com/kb/how-to-find-javascript-errors-with-your-browsers-console/) * Sasa * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9176670) * Hi [@scruffy1](https://wordpress.org/support/users/scruffy1/), * we can definitely take a look, however it looks to me like all the reports have data in them, including the chart. I would just wait for the issue to happen and then contact us again, so that we can investigate it. * Also, you may want to follow Sasa’s advice and test the query monitor plugin to see if you get any clues from it. * Sasa, thank you for helping with answering support requests, your contribution is very much appreciated 🙂 * Best, Jason * Thread Starter [scruffy1](https://wordpress.org/support/users/scruffy1/) * (@scruffy1) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9176775) * hi Jason * the visitor activity is the only one that stays empty. * we put the QM in and no real clues unless we are missing something, but so far today the activity has shown up, is it possible the data is set at 60 days fills up MYSQL and then the activity bit cannot load any more data ? * sure can wait for it to happen again and ask for help then 🙂 * the only plugin I have switched off today is wanggaurd as it is no longer connecting to their database and their website is no longer, so looking for viable replacement for that, not sure if that could have caused any conflicts ? * thanks * Plugin Contributor [Jason Crouse](https://wordpress.org/support/users/coolmann/) * (@coolmann) * [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9180431) * I see. Could you take a look at your web server’s error log to see if the PHP script that is crunching the data is timing out for some reason? * Thank you, Jason Viewing 15 replies - 1 through 15 (of 15 total) The topic ‘No Visitor activity’ is closed to new replies. * ![](https://ps.w.org/wp-slimstat/assets/icon.svg?rev=2832242) * [SlimStat Analytics](https://wordpress.org/plugins/wp-slimstat/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-slimstat/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-slimstat/) * [Active Topics](https://wordpress.org/support/plugin/wp-slimstat/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-slimstat/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-slimstat/reviews/) * 15 replies * 4 participants * Last reply from: [Jason Crouse](https://wordpress.org/support/users/coolmann/) * Last activity: [8 years, 11 months ago](https://wordpress.org/support/topic/no-visitor-activity/#post-9180431) * Status: resolved