Title: No verification E-mail
Last modified: August 1, 2020

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# No verification E-mail

 *  Resolved [OFS](https://wordpress.org/support/users/ep2012/)
 * (@ep2012)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/)
 * Hi,
 * So we just installed your plugin & we got no verification e-mail to 2 different
   e-mails & my hoster said non went from my site to those 2 e-mails, so there must
   be something wrong.
 * Thanks

Viewing 12 replies - 1 through 12 (of 12 total)

 *  Plugin Author [PickPlugins](https://wordpress.org/support/users/pickplugins/)
 * (@pickplugins)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13201674)
 * Please check following documentation
    [https://www.pickplugins.com/documentation/user-verification/faq/no-verification-email/](https://www.pickplugins.com/documentation/user-verification/faq/no-verification-email/)
 * Regards
 *  Thread Starter [OFS](https://wordpress.org/support/users/ep2012/)
 * (@ep2012)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13205445)
 * Hi,
 * So we looked at your documentation. Our hosting’s server sends e-mails just fine.
   No 3rd party plugins, we tested again, no e-mails from your server.
 * Please fix.
 * Thanks
 *  Plugin Author [PickPlugins](https://wordpress.org/support/users/pickplugins/)
 * (@pickplugins)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13205943)
 * Please send me your registration page url.
 * Regards
 *  [Tanya](https://wordpress.org/support/users/tanyamoll/)
 * (@tanyamoll)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13207124)
 * Can you please, tell me what was the issue, bcz I have the same problem.
    After
   I installed the plugin, I set the templates to not sending emails, then manualy
   approved the users, but it has sent emails to all. Then I set them to Yes and
   now no emails are received? The hosting server sends emails.
 *  Plugin Author [PickPlugins](https://wordpress.org/support/users/pickplugins/)
 * (@pickplugins)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13208240)
 * HI, [@tanyamoll](https://wordpress.org/support/users/tanyamoll/) please send 
   me your registration page url.
 * Regards
 *  [Tanya](https://wordpress.org/support/users/tanyamoll/)
 * (@tanyamoll)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13208492)
 * I fixed it, when I turned off SMTP.
    Is there some solution to work with SMTP,
   that would be great!?
 *  Plugin Author [PickPlugins](https://wordpress.org/support/users/pickplugins/)
 * (@pickplugins)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13208534)
 * Which plugin are you using for SMTP?
    Regards
 *  Thread Starter [OFS](https://wordpress.org/support/users/ep2012/)
 * (@ep2012)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13210574)
 * Hi,
 * So I sent you a support ticket on your site b/c I don’t want to give you my URL
   here.
 * But I’ve turned off your plugin b/c no one can log in if it’s turned on. So how
   are you going to be able to test?
 * And we also turned off the SMTP, but that didn’t fix it for us.
 * Thanks
 *  Plugin Author [PickPlugins](https://wordpress.org/support/users/pickplugins/)
 * (@pickplugins)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13227204)
 * I hope you got replied.
    [https://www.pickplugins.com/question/e-mails-arent-sending/](https://www.pickplugins.com/question/e-mails-arent-sending/)
 * Regards
 *  Thread Starter [OFS](https://wordpress.org/support/users/ep2012/)
 * (@ep2012)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13253039)
 * Yes, but it was just the same thing you already asked us.
 * I just responded.
 *  Plugin Author [PickPlugins](https://wordpress.org/support/users/pickplugins/)
 * (@pickplugins)
 * [5 years, 11 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13278255)
 * sorry for the late reply, is this issue still happening?
 *  [rehto](https://wordpress.org/support/users/rehto/)
 * (@rehto)
 * [5 years, 10 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13323814)
 * Plugin stopped sending verification email on registration after updating to WP
   5.5, WooCommerce 4.4.1 and Storefront 2.6.0. Before this update it worked perfectly.
   Verification email is send from clicking “Resend verification email” so I guess
   the problem is with the compatibility of the latest Storefront default registration
   form.

Viewing 12 replies - 1 through 12 (of 12 total)

The topic ‘No verification E-mail’ is closed to new replies.

 * ![](https://ps.w.org/user-verification/assets/icon-128x128.png?rev=2974267)
 * [User Verification by PickPlugins](https://wordpress.org/plugins/user-verification/)
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 * 12 replies
 * 4 participants
 * Last reply from: [rehto](https://wordpress.org/support/users/rehto/)
 * Last activity: [5 years, 10 months ago](https://wordpress.org/support/topic/no-verification-e-mail/#post-13323814)
 * Status: resolved