Title: No Venmo Button?
Last modified: August 30, 2018

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# No Venmo Button?

 *  Resolved [EGS1](https://wordpress.org/support/users/egs1/)
 * (@egs1)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/)
 * I’ve connected via NVA/SOAP credentials and cannot see a venmo smart button even
   when checkout is accessed via a phone that has used venmo in the past month.

Viewing 5 replies - 1 through 5 (of 5 total)

 *  Plugin Support [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * (@johndcoy)
 * Automattic Happiness Engineer
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/#post-10640949)
 * Hi [@egs1](https://wordpress.org/support/users/egs1/)
 * Thanks for reaching out to us! I created a bug report for this as I too was unable
   to get Venmo to show. You can follow the report here:
 * [https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/471](https://github.com/woocommerce/woocommerce-gateway-paypal-express-checkout/issues/471)
 * Thanks again,
 *  Thread Starter [EGS1](https://wordpress.org/support/users/egs1/)
 * (@egs1)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/#post-10641061)
 * Thank you, John!
 *  Thread Starter [EGS1](https://wordpress.org/support/users/egs1/)
 * (@egs1)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/#post-10641364)
 * This explanation fixed my issue:
 * “Hi Dedi,
 * Thanks for contacting WooCommerce!
 * There is no configuration required. Venmo is automatically presented on mobile
   devices to cookied Venmo users.
 * I enabled it with the NVA/SOAP API credentials. Did I need to do REST API credentials
   instead?
 * I’m not sure about this and neither of these need to be done in the Paypal Checkout
   plugin.
 * With PayPal Checkout installed first make sure you have the Smart Payments Button
   enabled.
 * Screenshot
 * Link to image: [http://cld.wthms.co/bTQpoZ](http://cld.wthms.co/bTQpoZ)
 * That will let your site detect any eligible devices to show Venmo to. If you’d
   like to see this yourself make sure you install the Venmo app on your mobile 
   device, as it only works on mobile currently, and once logged in make sure you
   head into Settings and select Connect Browsers. It looks like this on iOS.
 * Screenshot
 * Link to image: [http://cld.wthms.co/yWmyND](http://cld.wthms.co/yWmyND)
 * Assuming the rest of your Venmo account is setup properly with a payment method
   added, visiting your store you will finally see this. 🙂
 * Screenshot
 * Link to image: [http://cld.wthms.co/PwWl3J](http://cld.wthms.co/PwWl3J)
 * Hope that helps! Please let us know if you have any further questions, thanks!
 * Regards,
 * Joel W – Happiness Engineer
 * WooCommerce Support”
 *  Thread Starter [EGS1](https://wordpress.org/support/users/egs1/)
 * (@egs1)
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/#post-10641407)
 * Closing this since the info from Joel works.
 *  Plugin Support [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * (@johndcoy)
 * Automattic Happiness Engineer
 * [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/#post-10643796)
 * Hi [@egs1](https://wordpress.org/support/users/egs1/)
 * Thanks for letting us know. It appears I did not have my Venmo account set up
   with a payment method that caused this issue. Marking as resolved.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘No Venmo Button?’ is closed to new replies.

 * ![](https://s.w.org/plugins/geopattern-icon/woocommerce-gateway-paypal-express-
   checkout_b298d1.svg)
 * [WooCommerce PayPal Checkout Payment Gateway](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woocommerce-gateway-paypal-express-checkout/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/)
 * [Active Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woocommerce-gateway-paypal-express-checkout/reviews/)

## Tags

 * [paypal](https://wordpress.org/support/topic-tag/paypal/)
 * [venmo](https://wordpress.org/support/topic-tag/venmo/)

 * 5 replies
 * 2 participants
 * Last reply from: [John Coy a11n](https://wordpress.org/support/users/johndcoy/)
 * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/no-venmo-button/#post-10643796)
 * Status: resolved