No values for {reset_password_url}

Resolved agssl
(@agssl)

2 years, 3 months ago

Hi,

I try to rebuild the woocommerce new account mail and want to include a link to allow a user to set his password (like in the default mail). I use dynamic placeholders like {user_login} or {account_area_url} and they work fine, but I don’t get any output for placeholders like {reset_password_url} or {user_pass}.

What am I doing wrong?

Viewing 9 replies - 1 through 9 (of 9 total)

Plugin Author ThemeHigh
(@themehigh)

2 years, 2 months ago

Thank you for bringing this to our attention.

Our development team is looking into it. We will get back to you as soon as possible.

Thank you!

Thread Starter agssl
(@agssl)

2 years, 2 months ago

Great, thanks. I’ll wait for your reply.

Plugin Author ThemeHigh
(@themehigh)

2 years, 2 months ago

We have released a new version of our plugin in which this issue is fixed. Please update the plugin and use the placeholder {set_password_url} in the New account mail.

We hope this helps.

Thank you!

Thread Starter agssl
(@agssl)

2 years, 2 months ago

Hey,

thanks for the update. Unfortunately it’s still not working. Neither with {set_password_url} nor with {reset_password_url}. The lines in then final mail are just empty.

Here’s a screenshot of the mail editor

and here’s a second screenshot with the outcoming mail

Thanks in advance!

Plugin Author ThemeHigh
(@themehigh)

2 years, 2 months ago

Could you please confirm that you have updated the plugin to its latest version?

Thank you!

Thread Starter agssl
(@agssl)

2 years, 2 months ago

Hi,

yes I’m using 2.3.3. The behavior can be reproduced both in the local test environment and on a live server.

Thanks!

Plugin Author ThemeHigh
(@themehigh)

2 years, 2 months ago

Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

Thank you!

Thread Starter agssl
(@agssl)

2 years, 2 months ago

Hi,

I’ve just opened a ticket.

Thanks!

Plugin Author ThemeHigh
(@themehigh)

2 years, 2 months ago

We hope your issue is resolved.

We are going to mark this thread as resolved.

Thank you!

Viewing 9 replies - 1 through 9 (of 9 total)

The topic ‘No values for {reset_password_url}’ is closed to new replies.