Title: No valid services available. Last modified: August 6, 2018 --- # No valid services available. * Resolved [maspegren](https://wordpress.org/support/users/maspegren/) * (@maspegren) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/) * I have this plugin installed and configured. I’ve never used it before but I figured it would show as an option in my Shipping Zones. I don’t see it there though. How do I make these FedEx options show on the front end? * Request: [TransactionDetail] => Array ( [CustomerTransactionId] => *** WooCommerce Rate Request *** ) * [Version] => Array ( [ServiceId] => crs [Major] => 22 [Intermediate] => 0 [ Minor] => 0 ) * [RequestedShipment] => Array ( [PreferredCurrency] => USD [DropoffType] => REGULAR_PICKUP [ShipTimestamp] => 2018-08-07T00:00:00+00:00 [PackagingType] = > YOUR_PACKAGING [Shipper] => Array ( [Address] => Array ( [PostalCode] => 43056[ CountryCode] => US ) * ) * [ShippingChargesPayment] => Array ( [PaymentType] => SENDER [Payor] => Array([ ResponsibleParty] => Array ( [AccountNumber] => 361320859 [CountryCode] => US) * ) * ) * [RateRequestTypes] => LIST [Recipient] => Array ( [Address] => Array ( [Residential] => [PostalCode] => 40326 [City] => [StateOrProvinceCode] => GA [CountryCode] => US ) * ) * [RequestedPackageLineItems] => Array ( [0] => Array ( [SequenceNumber] => 1[ GroupNumber] => 1 [GroupPackageCount] => 2 [Weight] => Array ( [Value] => 10 [ Units] => LB ) * ) * ) * [PackageCount] => 2 ) * ) * Response: stdClass Object ( [HighestSeverity] => WARNING [Notifications] => stdClass Object ( [Severity] => WARNING [Source] => crs [Code] => 556 [Message] => There are no valid services available. [LocalizedMessage] => There are no valid services available. ) * [TransactionDetail] => stdClass Object ( [CustomerTransactionId] => *** WooCommerce Rate Request *** ) * [Version] => stdClass Object ( [ServiceId] => crs [Major] => 22 [Intermediate] => 0 [Minor] => 0 ) * ) * Thanks!! Viewing 7 replies - 1 through 7 (of 7 total) * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10563834) * Hi [@maspegren](https://wordpress.org/support/users/maspegren/), * Our plugin works independent of WooCommerce Shipping zones. You need not have to configure the Canada Post/UPS shipping services under Shipping Zones. You just have to enable the “Realtime rates” and the shipping services on your plugin settings Page. * Also you are getting “There are no valid services available.” error from response. When checked in FedEx website with these addresses, it seems does not serve between these addresses. Screenshot link- [http://prntscr.com/kfc125](http://prntscr.com/kfc125) You can also check for the same via this link- [https://fedex.com/ratefinder/home](https://fedex.com/ratefinder/home) * Hope that helps! Regards, * Thread Starter [maspegren](https://wordpress.org/support/users/maspegren/) * (@maspegren) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10564566) * Weird, I wasn’t seeing anything on the frontend. I disabled the FedEx option, contacted you, then enabled after your response and I can see the options now. Cache?? * (The data I gave you was a test of a random 6 digit number, makes sense it couldn’t be found. I tested my local area code before that though and wasn’t seeing any FedEx options). * Thanks! * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10564888) * Hi [@maspegren](https://wordpress.org/support/users/maspegren/), * This could be cache issue. Also it seems FedEx Test servers are down. Could you please switch to Live Credentials and then check for the rates? * Regards, * Thread Starter [maspegren](https://wordpress.org/support/users/maspegren/) * (@maspegren) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10564891) * I was using my live creds the whole time. * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10566996) * [@maspegren](https://wordpress.org/support/users/maspegren/), * Are you not getting shipping rates even with Live shipping rates? Kindly ensure‘ Ship-from and Ship-to’ addresses are valid. * If you are getting rates returned from FedEx website and not from the API(plugin), in that case, you may need to check with FedEx on this. * We can approach and check for you. Kindly refer this video and share the XML Request and response along with screenshot showing the rates. Video to get XML debug: [https://www.youtube.com/watch?v=nmBWLBIHg6Q&t=11s](https://www.youtube.com/watch?v=nmBWLBIHg6Q&t=11s) * Regards, * Thread Starter [maspegren](https://wordpress.org/support/users/maspegren/) * (@maspegren) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10578741) * Per my second response, the FedEx plugin is pulling everything fine now. I’m thinking it was just a caching issue. All is good. Thanks. * Plugin Author [pluginhive](https://wordpress.org/support/users/pluginhive/) * (@pluginhive) * [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10578955) * Hi [@maspegren](https://wordpress.org/support/users/maspegren/), * Good to know that the problem is resolved! * If you are happy with the plugin, you can leave a review here- [https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#reviews](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#reviews) Viewing 7 replies - 1 through 7 (of 7 total) The topic ‘No valid services available.’ is closed to new replies. * ![](https://s.w.org/plugins/geopattern-icon/fedex-woocommerce-shipping-method_336c83. svg) * [Fedex WooCommerce Shipping Method Plugin](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/) * [Frequently Asked Questions](https://wordpress.org/plugins/fedex-woocommerce-shipping-method/#faq) * [Support Threads](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/) * [Active Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/unresolved/) * [Reviews](https://wordpress.org/support/plugin/fedex-woocommerce-shipping-method/reviews/) * 7 replies * 2 participants * Last reply from: [pluginhive](https://wordpress.org/support/users/pluginhive/) * Last activity: [7 years, 9 months ago](https://wordpress.org/support/topic/no-valid-services-available/#post-10578955) * Status: resolved