No Users Found

Hello @lwatkins

view_admin_as_full_access_capabilities isn’t known to me. Do you mean the default view_admin_as capability?

Also, did you make sure they also have the edit_users and in a network installation edit_network_users capabilities?

See documentation: https://github.com/JoryHogeveen/view-admin-as/wiki/Custom-capabilities

Cheers, Jory

Hi @lwatkins

Just tested locally and I cannot seem to reproduce your issue.
Though I do some extra security checks before returning any users;

1. If a searched user has the view_admin_as or edit_users it will be removed from the list unless the user that is searching is a superior admin.

2. I also check the edit_user (note: singular) with the searched user ID param to validate of the user that is searching can edit that specific user.

3. Also note that user cannot search for users that are of their own role (equal users).

Let me know!

Cheers, Jory

Hi @lwatkins

Correct, your permissions are important here.

Your non-superadmins can only view users that do not have access to this plugin (eg. view-admin-as capability).

So you can best give your staff the appropriate roles on the blogs and add the capabilities to those roles. Then you can disable Super Admin access for those users and they will still be able to use this plugin on the blogs they are listed on.

See overview below:

Superior admins (See filter: https://github.com/JoryHogeveen/view-admin-as/wiki/Filters#view_admin_as_superior_admins)

Are always allowed to see anyone, except other superior admins.
Can only be set through the filter.

Super Admins (network)

Can see all non-super admins from all sites they belong to.

Administrators (non-network)

Can see all non-administrators.

Other: Administrators (network) and other roles in network or non-network installations.

Need to be granted the view-admin-as, edit-users and manage-network-users capabilities to view other users on the same blog.
Cannot see or edit users of the same of higher roles through this plugin.
Cannot see users that have the view-admin-as capability.
Cannot see other administrators in a non-multisite installation.

Note! You can edit the role capabilities through the Role Manager module of this plugin!
https://github.com/JoryHogeveen/view-admin-as/wiki/Role-Manager

Cheers, Jory

• This reply was modified 2 years, 4 months ago by Jory Hogeveen.

Hi @lwatkins

I’m sorry, I though you mentioned a super admin and therefore I assumed you had a multisite installation.

In any case, I tested on a single installation locally and it still works as expected.

I also see you mentioning view-admin-as and edit-users as capabilities. I assume you mean view_admin_as and edit_users (underscores)?

And could you verify that the users they are searching for do not belong to multiple roles of which some might have one of these capabilities?

Or maybe easier, could you let me know if the assumption below is correct?

1. You are one of the two administrators
2. The users you want to allow access to this plugin are editors and you’ve granted the editor role the capabilities: view_admin_as and edit_users
3. The users these editors need to search for are lower roles (subscribers or contributors for example who do not have any user edit capabilities.)

Correct?

If this is the situation then I’m inclined to think this might be a plugin conflict.
Please check if this still happens with only this plugin active on a default WP theme.
You can use the troubleshooter plugin for this: https://wordpress.org/plugins/health-check/

Cheers, Jory

• This reply was modified 2 years, 4 months ago by Jory Hogeveen.