No field selection or file upload field/button after choosing form

  • bluesix

    (@bluesix)


    3 months, 3 weeks ago

    I’ve just installed this plugin. I go to Gravity Forms > Import Export > Import Entries – select the form from the drop down, but nothing happens / there’s no button. I can see in the code there is supposed to be a field selection table row, and the start import Submit button container – neither of which are being displayed. There are no errors in DevTools console. (it looks like this: https://imgur.com/a/WhgBd0h)

Viewing 5 replies - 1 through 5 (of 5 total)
  • markuscode

    (@markuscode)

    3 months, 3 weeks ago

    @bluesix please make sure that you use latest version of the core, plugins and themes.
    If it’s still don’t help please share your website info. In order to export website info Open admin panel then “Tools” -> “Site Health” -> open Tab “Info” on top of the page, then click “Copy site info to clipboard”.

    Thread Starter bluesix

    (@bluesix)

    3 months, 3 weeks ago

    Yes everything is up to date.

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    markuscode

    (@markuscode)

    3 months, 3 weeks ago

    @bluesix try to deactivate all plugins except “Gravity forms” and “Import entries for Gravity Forms”. If it’s doesn’t help try activate some of the default themes.

    markuscode

    (@markuscode)

    3 months, 3 weeks ago

    @bluesix in addition We released new version today. Please make sure that You update plugin.

    • This reply was modified 3 months, 3 weeks ago by markuscode.
    Thread Starter bluesix

    (@bluesix)

    3 months, 3 weeks ago

    Updated your plugin. Deactivate all other plugins except GF and your. Same issue – nothing happens after selecting a form from the dropdown.

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