• Resolved l1z0b

    (@l1z0b)


    I have a website that at the moment has WordPress 5.5.3, the problem is that in the updates page I don’t see anything, my website doesn’t find any updates and tells me that everything is on its latest version. The same problem applies to the plugins that are stuck on very obsolete versions.
    I don’t know how it’s possible but the website still works without any problems and without any errors, I even tried to set WP_DEBUG on true but the only thing I have is this Warning:

    Warning: An unexpected error has occurred. There is something wrong with WordPress.org or with the configuration of this server. If you continue to have problems, ask for help on the support forum. (WordPress cannot establish a secure connection to WordPress.org. Contact the server administrator.)

    If someone knows how to solve this I would be really grateful!

Viewing 10 replies - 1 through 10 (of 10 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    “WordPress cannot establish a secure connection to WordPress.org. Contact the server administrator.”

    Please ask your host if there’s a firewall blocking outbound connections.

    Thread Starter l1z0b

    (@l1z0b)

    I have other websites in the same hosting so I thought if that would be the case I would experience the same problem in other websites. Am I wrong?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Perhaps. Or you may have a firewall set for that site that’s not set correctly.

    Thread Starter l1z0b

    (@l1z0b)

    oh okay thank you, I will investigate on this

    Thread Starter l1z0b

    (@l1z0b)

    I looked into it and I couldn’t find anything weird in the configuration of the hosting, no firewalls or other things.
    I tried moving the website in a local environment but nothing changed unfortunately so I don’t think this is a hosting problem

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Wordpress.org is not blocking you. Please ask your host to check their logs.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Do you have access to a command line shell via SSH? If so, login to your host and try

    curl -v https://api.wordpress.org

    When I do this, I see this… What do you see?

    sdstern@sds-desk ~]$ curl -v https://api.wordpress.org
    *   Trying 198.143.164.251:443...
    * Connected to api.wordpress.org (198.143.164.251) port 443 (#0)
    * ALPN, offering h2
    * ALPN, offering http/1.1
    * successfully set certificate verify locations:
    *  CAfile: /etc/pki/tls/certs/ca-bundle.crt
    *  CApath: none
    * TLSv1.3 (OUT), TLS handshake, Client hello (1):
    * TLSv1.3 (IN), TLS handshake, Server hello (2):
    * TLSv1.3 (IN), TLS handshake, Encrypted Extensions (8):
    * TLSv1.3 (IN), TLS handshake, Certificate (11):
    * TLSv1.3 (IN), TLS handshake, CERT verify (15):
    * TLSv1.3 (IN), TLS handshake, Finished (20):
    * TLSv1.3 (OUT), TLS change cipher, Change cipher spec (1):
    * TLSv1.3 (OUT), TLS handshake, Finished (20):
    * SSL connection using TLSv1.3 / TLS_AES_256_GCM_SHA384
    * ALPN, server accepted to use h2
    * Server certificate:
    *  subject: CN=*.wordpress.org
    *  start date: Nov 24 00:00:00 2021 GMT
    *  expire date: Dec 25 23:59:59 2022 GMT
    *  subjectAltName: host "api.wordpress.org" matched cert's "*.wordpress.org"
    *  issuer: C=GB; ST=Greater Manchester; L=Salford; O=Sectigo Limited; CN=Sectigo RSA Domain Validation Secure Server CA
    *  SSL certificate verify ok.
    * Using HTTP2, server supports multiplexing
    * Connection state changed (HTTP/2 confirmed)
    * Copying HTTP/2 data in stream buffer to connection buffer after upgrade: len=0
    * Using Stream ID: 1 (easy handle 0x5601d4581ce0)
    > GET / HTTP/2
    > Host: api.wordpress.org
    > user-agent: curl/7.79.1
    > accept: */*
    > 
    * TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
    * TLSv1.3 (IN), TLS handshake, Newsession Ticket (4):
    * old SSL session ID is stale, removing
    * Connection state changed (MAX_CONCURRENT_STREAMS == 128)!
    < HTTP/2 302 
    < server: nginx
    < date: Wed, 27 Apr 2022 14:57:25 GMT
    < content-type: text/html; charset=utf-8
    < location: https://developer.wordpress.org/rest-api/
    < x-frame-options: SAMEORIGIN
    < x-nc:  ord 6
    < 
    * Connection #0 to host api.wordpress.org left intact
    [sdstern@sds-desk ~]$
    Thread Starter l1z0b

    (@l1z0b)

    No unfortunately I don’t have access via SSH I am waiting for my host to do more researches I will update when I know more, the only thing that I can’t understand is why doesn’t it work in local…

    Thread Starter l1z0b

    (@l1z0b)

    Okay I finally found out what it was. It was conflict between plugins so now that I have deleted some of them everything seems back to normal and I have all of the updates.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Interesting…. which plugins?

Viewing 10 replies - 1 through 10 (of 10 total)
  • The topic ‘No updates found’ is closed to new replies.