Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Contributor Ronald Huereca

    (@ronalfy)

    Where are you hosted?

    Some hosts put a constant in their wp-config file which prevents updates. I know GoDaddy does this.

    You can test this by setting automatic updates for themes and plugins to all, and then go to Advanced and click Force Updates.

    If after a couple of minutes there is nothing, then that means the plugin is not working.

    Let me know what you find.

    Thread Starter sedelstein

    (@sedelstein)

    Ronald, iI use GoDaddy. Is there anyting that I can do to get it to work?

    Plugin Contributor Ronald Huereca

    (@ronalfy)

    Check your wp-config. Do not post it here for security.

    Email me the contents at ronalfy [at] gmail.com. I’ll check it out with godaddy support.

    Plugin Contributor Ronald Huereca

    (@ronalfy)

    If you have no idea about wp-config, email me at the address above (do not post it here) your customer number and pin. I’ll contact godaddy support on hour behalf.

    Plugin Contributor Ronald Huereca

    (@ronalfy)

    Respond when you’ve sent it. Sometimes it ends up in my spam box.

    Thread Starter sedelstein

    (@sedelstein)

    Ronald, I emailed my wp-confifg.

    Plugin Contributor Ronald Huereca

    (@ronalfy)

    Marking has resolved.

    OP had define('AUTOMATIC_UPDATER_DISABLED', true); in their wp-config.php file, which disables this plugin.

    Please check for this constant if you are having trouble getting this plugin to work.

    It’s not working for me either, same as described above. I don’t have anything special in my wp-config, definitely not that AUTOMATIC_UPDATER_DISABLED. However, we use FTP for upgrading plugin (auto-configured in the wp-config). Manual upgrades work fine, but the plugin is not working.

    Plugin Contributor Ronald Huereca

    (@ronalfy)

    Please do me a favor and start a new support topic since this one was resolved. We may need to contact your host and see if they are blocking cron jobs.

    Plugin Contributor Ronald Huereca

    (@ronalfy)

    Blocking cron jobs is also a wp-config constant btw.

Viewing 10 replies - 1 through 10 (of 10 total)
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